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Customer Service Representative
Job in
Erie, Erie County, Pennsylvania, 16505, USA
Listed on 2026-09-21
Listing for:
SRS Distribution
Full Time
position Listed on 2026-09-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Delivers outstanding service by handling inquiries and complaints via phone, email, and in-person;
Provides product information, resolves issues efficiently, and maintains accurate customer records;
Engages walk-in customers with counter sales support and coordinates with sales/drivers/warehouse for timely orders;
Manages phone inquiries, processes ERP transactions, and identifies new sales opportunities;
Uses bilingual English/Spanish to enhance customer experience
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