Treasury Operations Specialist

Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.
** We get you further, faster.
**** Focused on you:
** We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow.
** On the leading edge:
** We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.
** Proven reliability:
** We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust.
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* What you’ll do:

** As a Treasury Operations Specialist, you will play a crucial role in onboarding new clients and ensuring they have seamless experience with Customers Bank's Treasury services.

Your responsibilities will include:
* Assisting clients in setting up and using services such as Business Online Banking, Cash Management Products including Wires, Remote Deposit Capture, ACH, and Remote Official Check.
* Continuously improving processes and procedures to enhance the client experience.
* Collaborating with the Treasury Operations team on various projects to drive innovation and efficiency.
* Writing and updating procedures to ensure consistency and accuracy in operations.
* Providing exceptional service to clients, addressing their needs and concerns in a timely and professional manner.
* Banking

Experience:

At least 5 years of experience in back-office banking operations.
* Adaptability:
The ability to thrive in a fast-paced and constantly changing environment.
* Growth Mindset: A willingness to learn, grow, and work collaboratively with a team.
* Positive Attitude: A can-do attitude and the ability to approach challenges with positivity and resilience.
* Flexibility:
The ability to work outside of normal business hours as needed.
** Technology

Skills:

*** Proficiency in Microsoft Office applications such as Excel and Word.

Experience with Salesforce is preferred but not required.### Introduce Yourself If you don't see an opportunity that fits your experience, please apply here for general consideration.
* Founded in 2009, Customers Bank is a super-community bank with $20.3 billion in assets at June 30, 2022. We believe in dedicated personal service for the businesses, professionals, individuals and families we work with. We offer banking and loan services across Florida, Illinois, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island and Texas.
Customers Bank is a member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation. Customers Bank is an equal opportunity lender. Customers Bank takes pride in delivering extremely high levels of customer service while charging comparatively very low fees; service that makes our clients say, “Wow.”    Customers Bank, with its headquarters located in Malvern, Pennsylvania, is a subsidiary of Customers Bancorp, Inc.,

a bank holding company. The voting common shares of Customers Bancorp, Inc. are listed on the New York Stock Exchange under the symbol CUBI.
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