Pricing and Credit Specialist

• Manage pricing execution, customer pricing profiles, pricing segments, strategies, and business rules for domestic and export accounts
• Maintain accurate pricing and master data to optimize margins, minimize errors, and ensure accurate order execution
• Support the CUPSET expansion initiative using data and insights to improve pricing accuracy, margin performance, and error rates
• Manage accounts receivable, credit evaluations, customer credit limits, and rebates while minimizing delinquency and improving DSO
• Review and resolve pricing, credit, and order-related issues, including missing prices, CSR orders and complex customer inquiries
• Partner with Sales, Customer Service, Supply Chain, Finance, IT, and Pricing Bot teams to resolve issues and automate pricing and order processes
• Establish and maintain new Sold-to and Ship-to customer accounts and support key-account Accounts Payable relationships
• Analyze out pricing, missing price, credit, and order data to identify trends, mitigate risk, and provide actionable business insights
• Identify and implement process improvements and operational efficiencies, including automation opportunities and weekly reporting to Business Operations
• Provide mentoring, training, and team support, including training CSRs and Business Operations teams on the Order-to-Cash process and supporting high-risk account resolution

• Bachelor's Degree in Business or similar field is preferred
• 5-8 years of experience in Financial, Customer Service, and/or strong analytical and problem-solving abilities
• Proficiency in ERP systems and Microsoft Office Suite, including advanced Excel and financial analysis tools
• Experience in Order processing, SAP, pricing, credit management, and financial operations
• Excellent communication, collaboration, and negotiation skills
• Attention to detail and high level of accuracy
• Understanding of financial statements and credit principles
• Knowledge of GST (Global Solutions Team) and RST (Regional Solutions Team) compliance is an asset

Demonstrates expertise in pricing execution, credit management, and financial operations, with a strong focus on data analysis and process improvement. Proficient in ERP systems and advanced Excel for financial analysis, while effectively collaborating with cross-functional teams.

• Pricing Execution Management
• Credit Management
• Data Analysis
• ERP Systems Proficiency
• Financial Operations

• Pricing Strategies
• Order Processing
• Financial Analysis
• Credit Evaluations
• Master Data Management
• Process Improvement
• Automation Opportunities
• Margin Performance Analysis
• Accounts Receivable Management
• Order-to-Cash Process

• Excellent Communication
• Collaboration Skills
• Negotiation Skills
• Attention to Detail
• Problem-Solving Abilities

• Financial Statements
• Credit Principles
• GST Compliance
• RST Compliance
• Customer Service

• Microsoft Office Suite
• Advanced Excel
• ERP Systems
• SAP