Human Resources Business Partner - Technical Project Management; f​/m​/d

Human Resources Business Partner - Technical Project Management

Philadelphia

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues.

Become part of IONOS and grow with us.

This is a critical role that serves as a consultant and advisor to our US based business units, and executes both local and global Human Resources initiatives and projects impacting the US operations ensuring global alignment. This role will support the Director of Human Resources, - US with the sound management of employee relations for the domestic staff. The role is responsible for providing full-scope HR support while leading and executing significant, cross‑functional HR initiatives and projects essential to the organization’s growth and operational excellence.

Cross train and serve as a backup for other functional responsibilities within the US Human Resources operation including talent acquisition, employee benefits, HRIS, payroll, and organizational development initiatives.

• Serve as an HR point of contact for US (and certain international) business leaders and employees, offering guidance on a variety of topics: performance management, employee relations, talent development and planning, and organizational design
• Independently manage and conduct thorough, timely and objective investigations into complex employee relations issues, including allegations of harassment, discrimination, performance misconduct, and policy violations. Document findings and recommend appropriate corrective action.
• Partner with managers on difficult performance issues, including drafting and delivering performance improvement plans and other disciplinary actions
• As needed, partner with the employee benefits function in the sound handling and resolution of complex FMLA or ADA issues.
• Assist the Director, Human Resources with the execution of annual salary review process, succession planning, and performance calibration sessions
• As needed, support change management (e.g., job evolutions, reporting structure realignments) initiatives within the business units; assist employees and leaders navigate organizational transitions.
• Assist with headcount planning and budgeting process for the US through consulting with and advising domestic and international operational leaders; interact with colleagues in finance, global HR as needed with this process. Analyze trends and metrics to develop solutions, programs, and policies as well as assist in the budgeting process.

• Lead the full lifecycle of both domestic and the US implementation of global HR projects, such as assisting with the implementation of new HRIS modules, performance review systems, global POD initiatives such as new learning modules or onboarding programs. Projects could be technical or non‑technical in nature.
• Help define project scope, objectives, deliverables, and success metrics in collaboration with key stakeholders.
• Develop and maintain strong working relationships with departments such as the Global HR department, IT, Finance, and business leadership as well as vendors if applicable to ensure buy‑in and successful execution.
• Provide regular, clear and concise updates on project status, risks, and required decisions to the HR leadership team and executive sponsors.

• Crosstrain and serve as an additional resource to multiple functional areas within the human resources department including staffing, compensation, HRIS, benefits and payroll.
• Assist in the day‑day matters in all functional areas of human resources in the event of employee vacations, etc., or in times of critical volume.

• 7‑10 years of progressive HR business partnering experience with an emphasis on employee relations; and/or…