Chief Information Officer

About the Company

ARC is a rapid‑growth enterprise technology company. Since launching in late 2021 to serve frontline workers, ARC has become a category‑defining device management solution and trusted partner to some of the world’s largest enterprises, including Walmart, lululemon, Gap, Inc., Ship Bob, and several global leaders in supply chain and logistics. ARC was born out of Charge It Spot , the consumer‑facing tech company that pioneered phone charging solutions starting in 2012.

Through smart lockers integrated with proprietary software, ARC stores, secures, and charges the company‑owned handheld devices (Zebra, Honeywell, and others) that frontline workers rely on every day for package scanning, inventory lookup, task management, mobile point of sale, and more.

Clients turn to ARC because managing and maintaining enterprise mobile devices post‑purchase is harder than it looks. Devices go missing (25% annually), stop working, or run out of power, costing payroll time, money, and productivity. ARC virtually eliminates these issues, ensuring that devices are functional, charged, and accounted for, while improving productivity and experience for the teams on the ground.

Market demand has been overwhelming. Device management has been a massive unmet need for decades, and ARC is uniquely positioned to solve it, backed by a decade of technical expertise, 8 patents and counting, and real‑world experience at scale.

Minimize Device Waste. Maximize Worker Productivity. Make Life Easier.

Be the unrivaled leader in physical device management. With more than 25,000 ARC units deployed by 2030, ARC will simplify life for more than 1,000,000 workers every day.

At ARC, we surround ourselves with independent thinkers who are detail‑oriented and customer‑obsessed. Our clients have routinely called us “the most talented team they’ve ever worked with.” We value determination, resourcefulness, imagination, and follow‑through. We want people who are ready to get things done. Our focus is fierce, but it’s not all hard work. We take time to get to know each other through a daily game of Jeopardy, meals together, and nights out for karaoke.

We operate a hybrid work model, with most team members working in the office a couple of days a week.

• We do what we say we will do.
• Details matter. A lot.
• Bias for action.
• Customer obsession.
• Diversity and authenticity.
• No ego. Only outcome.
• Think big.

Reporting directly to the COO, the CIO is ARC’s senior technology executive and a strategic peer to the VP of Engineering. This is a governance, security, and infrastructure leadership role—responsible for how ARC’s technology systems, information security, and data strategy are built and scaled.

The CIO owns the information technology and security engine of the business. Internally, that means building the governance frameworks, security programs, and vendor strategies that allow ARC to grow with confidence and discipline. Externally, it means ensuring ARC can meet the security and compliance expectations of the world’s largest enterprises—consistently, and at scale.

This is a builder and a strategist role. The right leader defines the technology roadmap, operates ahead of risk, and drives AI adoption across the organization—while maintaining the guardrails that protect ARC and its clients.

• Define and maintain a 12–18 month technology roadmap; present quarterly to executive leadership and update as business priorities evolve.
• Evaluate and approve adoption of new tooling and platforms; govern the technology stack to prevent sprawl and ensure cost optimization.
• Sponsor and drive company‑wide AI adoption strategy, including agentic AI tools for operational teams; define target tools and decommission unused ones.
• Partner with the VP of Engineering as a strategic peer, collaborating on technology direction while owning distinct domains: information security, data governance, IT operations, and vendor management.

• Own and annually update the company’s Information Security Program, including:
  Information Security…