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Senior Implementation Analyst – Commercial Card Services
Job in
Erie, Erie County, Pennsylvania, 16501, USA
Listed on 2026-07-13
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
Change Management, IT Consultant
Job Description & How to Apply Below
- Implements complex new products and services for clients
- Analyzes requirements and gathering deliverables to complete the implementation
- Ongoing relationship management and maintaining client-specific operating procedures
- Provides sales or consultative support to prospects or clients in select deals
- Utilizes data to establish or update client-specific information for assigned product
- Coordinates and produces data for pre‑implementation validation
- Analyzes, assesses and documents client requirements while adhering to established processes and procedures
- Advises staff on implementation operating procedures
- Develops and maintains training materials and on‑line demonstrations for product implementations
- Provides end‑user customer training
- Serves as an escalation point and independently resolves implementation issues
- Identifies/develops necessary solutions
- Ensures positive ongoing client experiences
- Manages multiple complex implementations simultaneously
- Facilitates/coordinates internal and external stakeholder meetings for implementation projects
- 2+ years of relevant professional experience
- experience partnering with large corporate clients
- managing multiple work streams through a structured project management approach
- bachelor degree in a related field (or equivalent experience)
- analytical thinking
- change management
- customer solutions
- data analytics
- financial processes
- organizational analysis
- storytelling
- waterfall model
- accuracy and attention to detail
- application delivery process
- consulting
- effective communications
- knowledge of product line
- managing multiple priorities
- operational functions
- problem management process
- standard operating procedures
Position Requirements
10+ Years
work experience
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