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Field Technician

Job in Erie, Erie County, Pennsylvania, 16501, USA
Listing for: Apex Systems
Full Time position
Listed on 2026-08-04
Job specializations:
  • IT/Tech
    Desktop Support, IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 27552 - 48216 USD Yearly USD 27552.00 48216.00 YEAR
Job Description & How to Apply Below
# Field Technician Apply
** Job#: 3044021
***
* Job Description:

** Desktop Support Technician (Field Support)
Location Homer City, PA / Blairsville, PA Position Type Contract Overview We  are seeking two Desktop Support Technicians to provide onsite IT support for a large-scale infrastructure and construction project. These individuals will serve as the first line of support for end users, assisting with workstation deployments, hardware troubleshooting, new hire onboarding, and day-to-day technology support across multiple office locations.

This is an excellent opportunity for an early-career IT professional who enjoys hands-on technical work, customer interaction, and learning in a fast-paced environment. Candidates will have access to remote support resources and mentorship while gaining valuable enterprise-level IT experience.

Key Responsibilities
* Provide on-site desktop support for employees and project personnel
* Set up and deploy new workstations, laptops, mobile devices, and peripherals
* Troubleshoot hardware, software, connectivity, and login-related issues
* Serve as the first point of contact for technology support requests
* Assist with new employee onboarding, workstation setup, and account access
* Support Windows-based environments, Apple devices, and common office technologies
* Coordinate with remote IT teams to escalate and resolve technical issues
* Manage basic inventory and deployment of IT equipment
* Support office build-outs, workstation moves, and technology installations
* Assist with badge provisioning and access-related tasks as needed
* Deliver a high level of customer service and white-glove support to end users

Required Qualifications
* Experience providing desktop, help desk, or technical support
* Strong troubleshooting and problem-solving skills
* Familiarity with Windows operating systems and PC hardware
* Experience supporting laptops, desktops, mobile devices, and peripherals
* Strong customer service and communication skills
* Ability to work independently while collaborating with a larger support team
* Professional demeanor and customer-facing experience

Preferred Qualifications
* Experience with Service Now or a similar ticketing platform
* Basic networking knowledge
* Exposure to iOS device support
* Experience performing desktop deployments and hardware installations
* Basic scripting or automation experience

What We're Looking For
* A motivated IT professional who enjoys hands-on support work
* Someone eager to learn and develop technical skills
* A team-oriented individual who takes pride in helping others
* Strong attention to detail and a service-first mindset
* Ability to adapt to a dynamic project environment

Why Join Us?
* Long-term project opportunity
* Hands-on experience supporting a large, growing workforce
* Exposure to a variety of technologies and enterprise IT environments
* Training and support from experienced IT professionals
* Opportunity to develop skills and grow your career in information technology  
* Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
** Everforth Apex uses a virtual recruiter as part of the application process. Click  here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

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** Everforth Apex Benefits Overview:
Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a Support Linc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a…
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