Service Desk Analyst — MSP IT Support Pro
Job in
Erie, Erie County, Pennsylvania, 16501, USA
Listed on 2026-08-13
Listing for:
Slipstream Life Sciences
Full Time
position Listed on 2026-08-13
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Slipstream LS in Pennsylvania is seeking an experienced IT Help Desk Specialist to provide white-glove End User Service Desk support across phone, email, and chat. You will manage incidents via Service Now, Fresh service or Zendesk and troubleshoot Windows, AD, and Mac environments.
The role requires 2-3 years in MSP or call center IT support, CompTIA A+, and strong customer service. Salary is $45,000 with opportunities for growth in a fast-paced, global IT outsourcing setting.
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