IT Analyst

Our client is looking to hire a IT Support Analyst to work onsite in Erie, PA. This person will be responsible for Service Now Requests and intake, Asset Management, and general networking & Systems Administration. In this role, you will also configure & Troubleshoot Network such as Devices, Servers, Client Application, and Application specific workstations
Duties and Responsibilities
- Analyzes, defines and documents process workflows through user interviews, facilitated workshops and subject matter expert engagement.
- Participates in the development of future business processes needed to support new products and/or services.
- Documents future processes to determine how to proactively improve current business for the development of future procedures and models.
- Examines processes holistically to understand the impact of changes to people, strategy, systems and general business operations.
- Generates and compiles reports, complete with recommended improvements to business processes and operational procedures.
- Assists in building the business case for a process or system change and provides input into the change management and implementation.
Asset Management
- Configure and prepare assets for deployment
- Support asset procurement, receiving, and inventory processes
- Maintain asset lifecycle documentation
- Assist with asset decommissioning and disposal activities
Support Services
- Provide administrative "hands-and-feet" support
- Deliver departmental Tier 1 application support
- Perform Tier 1 ticket triage and fulfillment
- Escalate issues to appropriate technical resources as needed
Job Type & Location
This is a Contract position based out of Erie, PA.
Pay and Benefits
The pay range for this position is $17.00 - $25.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Erie,PA.
Final date to receive applications
This position is anticipated to close on Sep 4, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and…