IT Engineer, IT Support

Compensation:

$30 - 35 /hour, depending on experience

Etters, PA

Inceed has partnered with a great company to help find a skilled
IT Engineer
to join their team!

This is a great opportunity for an IT professional who enjoys solving problems, supporting end users, and keeping technology running smoothly. In this role, you’ll handle day-to-day technical support, work with a variety of systems and hardware, and play a key part in maintaining a reliable IT environment across multiple facilities.

• Provide technical support for company-supported applications and systems
• Troubleshoot hardware, software, and operating system issues
• Log, track, and document support requests and resolutions
• Maintain hardware and software inventory for assigned facilities
• Develop training documentation for new users
• Support antivirus and spyware tools and updates
• Recommend end-user hardware and software purchases
• Travel to support regional locations as needed
• Work independently with minimal supervision

• Associate degree in Computer Information Systems, Computer Science, or equivalent experience
• At least 3yearsof technical support or systems experience
• Experience supporting Windows users in an Active Directory environment
• Experience imaging desktops and laptops
• Strong troubleshooting skills for hardware and software issues
• Basic Networking experience with LAN/WAN
• Ability to work independently with little direction
• Professional communication with staff, vendors, and management

• Customer service or healthcare experience
• Microsoft Office, Visio, and Project knowledge
• Experience with electronic medical records systems
• Exposure to healthcare billing or revenue cycle systems
• Basic LAN and WAN troubleshooting experience
• 3 different medical health insurance plans, dental, and vision insurance
• Voluntary, Short-term and Long-term disability insurance
• Paid time off, 401k, and holiday pay
• Weekly direct deposit or pay card deposit

• Travel is required up to 40% of the time
• Occasional off-hours and on-call support may be needed
• Pennsylvania candidates may need required background clearances before start
• Join a mission-driven environment focused on teamwork and service

If you are interested in learning more about the
IT Engineer opportunity, Our client unable to provide sponsorship at this time.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.