Netsuite Administrator

Our client, a growing telecom infrastructure company, is looking for a Net Suite Administrator to serve as the primary administrator and subject‑matter expert for their Net Suite environment while helping lead the strategy, roadmap, and day‑to‑day operation of the broader business applications portfolio. Net Suite will be the primary focus of this position, requiring hands‑on administration, configuration, troubleshooting, process improvement, and user support.

This individual will partner with stakeholders across Finance, Operations, Sales, and Product to understand business needs, improve processes, and deliver scalable technology solutions. This is a hybrid position based in Pittsburgh. Candidates must be able to come to the office an average of once per week.

• Serve as primary Net Suite administrator and internal subject‑matter expert.
• Manage Net Suite configuration, roles and permissions, workflows, forms, fields, saved searches, dashboards, reports, and related administrative functions.
• Troubleshoot system issues, respond to user needs, and coordinate escalations with Net Suite or third‑party support partners when necessary.
• Partner with Finance and other business teams to understand requirements and improve the use of Net Suite across business processes.
• Monitor system performance, data integrity, user access, platform health, and readiness for Net Suite releases and updates.
• Identify opportunities to improve processes through Net Suite enhancements, workflow automation, reporting, and system integrations.
• Own the multi‑year roadmap and strategy for SaaS applications and business systems portfolio, balancing new capabilities, operational reliability, and technical debt.
• Lead and mentor business systems analysts and administrators, establishing standards for documentation, governance, and operational excellence.
• Collaborate with internal teams and vendors to implement system enhancements, integrations, and new technology solutions.
• Develop and maintain system documentation, workflows, governance standards, training resources, and administrative best practices.

• Significant hands‑on experience administering Net Suite in a business‑critical environment.
• Experience with Net Suite configuration, roles and permissions, workflows, saved searches, dashboards, reporting, data management, and system integrations.
• Demonstrated experience leading a SaaS or business applications portfolio, including roadmap ownership, vendor strategy, and team leadership.
• Experience gathering requirements, documenting business processes, and translating operational needs into technical solutions.
• Strong analytical, troubleshooting, and problem‑solving skills.
• Ability to manage multiple systems, projects, and stakeholder priorities simultaneously.
• Excellent communication and collaboration skills across technical and non‑technical teams.
• Experience working with vendors, third‑party providers, or managed service partners.
• Experience with data warehouse platforms, reporting systems, or business intelligence tools.
• Familiarity with governance, compliance, access management, and operational process controls.
• Experience with workflow automation, system integrations, or API‑driven platforms.

• Bachelor’s degree in Information Systems, Computer Science, Business Technology, or a related discipline, or equivalent professional experience supporting enterprise business systems.
• Seven or more years of experience in business systems, SaaS administration, or enterprise applications, including substantial hands‑on Net Suite administration experience.
• At least two years of experience leading a project team or owning an enterprise platform or applications portfolio end to end.