Enterprise Application Analyst

Job : 2026-46

Job Type: Full-time

Job Status: Open Vacancy

Location: Niagara Falls, ON (On-site)

Compensation Range: $90,182.51 to $

Final date to receive applications
:
October 5, 2026

At Niagara Parks, every day brings an opportunity to work somewhere extraordinary. As a self‑financed agency of the Ontario Ministry of Tourism, Culture and Gaming, we are the caretakers of 56 kilometers of breathtaking landscapes from Lake Erie to Lake Ontario and the hosts of millions of visitors from around the world.

Our vision is ambitious: to become one of the most spectacular parks in the world. And we’re well on our way thanks to the passionate, enthusiastic, and caring people who power our organization. From attractions and retail to heritage, culinary, and golf operations, our career paths are as diverse as the lands we protect.

The Enterprise Application Analyst is responsible for the administration, support, security, and continuous improvement of Niagara Parks’ enterprise applications and Microsoft SQL Server environment. Reporting to the Senior Manager, Information Technology, this role serves as the primary technical lead for several business-critical systems, including ticketing, payment processing, golf management, reporting platforms, and their associated integrations and hardware. The position ensures systems remain secure, reliable, and aligned with operational and business needs while supporting upgrades, implementations, reporting initiatives, and ongoing enhancements.

Working closely with internal stakeholders, vendors, and IT team members, the Enterprise Application Analyst manages database performance, backup and recovery processes, data integrity, application integrations, and support across development, testing, and production environments. The role also contributes to business continuity by providing technical support across retail, culinary, golf, ticketing, and payment operations, and serves as a backup resource for the Financial Technology Analyst as required.

• Serve as the lead technical resource for Niagara Parks’ enterprise applications, including ticketing, golf management, payment processing, and other business-critical systems.
• Administer, monitor, maintain, and optimize enterprise application environments to ensure system reliability, security, availability, and performance.
• Manage user access, permissions, security roles, system configurations, and application integrations with corporate systems and third‑party solutions.
• Coordinate application and hardware installations, upgrades, patches, troubleshooting, and support for peripherals such as receipt printers, payment terminals, and ticket validation scanners.
• Act as the primary administrator for the Microsoft SQL Server environment, including database maintenance, backup and recovery, performance tuning, security, and monitoring.
• Develop and maintain SQL queries, stored procedures, automated processes, database integrations, and Microsoft SQL Server Reporting Services (SSRS) reporting solutions.
• Collaborate with business units to deliver operational, financial, and analytical reporting while ensuring data integrity and system performance.
• Support payment processing systems and PCI‑DSS compliance activities, including audits, security controls, vulnerability remediation, documentation, and vendor coordination.
• Build strong relationships with internal stakeholders, vendors, and service providers, acting as a liaison for issue resolution, upgrades, maintenance, and implementation projects.
• Provide user training, technical guidance, documentation, and support while identifying opportunities to improve business…