Crop Insurance Area Claims Supervisor

Join to apply for the Crop Insurance Area Claims Supervisor role at Sompo

2 days ago Be among the first 25 applicants

Join to apply for the Crop Insurance Area Claims Supervisor role at Sompo

Get AI-powered advice on this job and more exclusive features.

As one of the leading writers of Federal Crop Insurance, Agri Sompo North America combines industry experience, resources, capital and talent to deliver both traditional and innovative crop insurance and productivity tools to farmers, ranchers, insurers and agribusinesses in the United States. Our organization operates within a culture rooted in ethics, integrity and a belief that accountability, collaboration and agility are crucial to long-term success.

Agri Sompo North America is a part of Agri Sompo, Sompo International’s global agriculture platform. This platform is an integrated underwriting, technology and distribution platform delivering innovate insurance and reinsurance solutions to agriculture partners worldwide. Sompo International, Agri Sompo’s parent company, is a global organization driven by its core values, a carrier that holds promise, trust and the commitment to protect.

Through operating subsidiaries, Sompo International writes agriculture, casualty and other specialty, professional lines, property, marine/energy and aviation lines of insurance and catastrophe, property, casualty, professional lines and specialty lines of reinsurance.

As a leading provider of crop insurance and other agricultural risk management tools, we recognize that our success is derived directly from those whose contributions matter most: our people. Agri Sompo North America has major offices in Lenexa, Kansas and Des Moines, Iowa as well as regional offices around the country. A shared commitment to integrity, accountability, collaboration and agility define our culture, and we strive to create exceptional value for our clients and shareholders and maintain Agri Sompo North America as a desirable place to work.



Job Description

Position Summary

This job is primarily responsible for ensuring completion of Multi-Peril Crop Insurance (MPCI), Private Product and Named Peril crop claims within assigned territory. Responsibilities include, but are not limited to, developing and training staff, developing and maintaining internal communications to ensure efficient claims service, and serving as the local expert to provide guidance on claims adjusting issues and questions/concerns.



Essential Duties & Responsibilities

This list is meant to be representative, not exhaustive nor imply that these are the only duties to be performed by the incumbent in this job. Some incumbents may not perform all the duties listed or may perform related duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Build and maintain professional relationships with the Regional Leadership team (Regional Vice President, Regional Claims Manager, Regional Operations Manager and Regional Marketing Manager) and other departments (Compliance, Underwriting, Accounting, Agents, etc.) to ensure open and effective communication between departments in order to process claims efficiently and correctly.
• To stay abreast of and understand growth and growth potential in assigned territory.
• Compile and provide information to the Regional Claim Manager to ensure their awareness of claims related developments which will be used by Management in various scenarios (e.g. budgetary decisions, staffing decisions, claims processing, etc.).
• Ensure efficient use of resources in the management of budget, e.g. track and analyzing number of claims worked by adjusters to ensure appropriate staffing levels.
• Track claim productivity data, including days from Assigned to Adjuster to First Contact with Insured, from Signed status to In Office status and Adjuster Notes usage, for use in performance management and various business decisions.
• Identify training gaps/needs for area claims staff and forward to RCM and Claims Training to ensure the established service levels are met or exceeded.
• Work with staff to ensure claims are being closed and paid within the…