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Retail Support Specialist: Customer Care & Tech Support

Job in Erie, Erie County, Pennsylvania, 16501, USA
Listing for: DSI
Full Time position
Listed on 2026-09-22
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 30000 - 41000 USD Yearly USD 30000.00 41000.00 YEAR
Job Description & How to Apply Below

DSI in the United States is seeking a Retail Support Specialist to assist AT&T customers in national retail locations. You will handle account, billing, device and service inquiries with a focus on accuracy and courtesy.

This role requires calm under pressure, clear communication, and the ability to navigate multiple systems while delivering in-store support and resolving issues promptly.

We would love to welcome a new Retail Support Specialist:
Customer Care & Tech Support to our group in PA, United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the Retail Support Specialist:
Customer Care & Tech Support role in the description above.

We appreciate your interest in this position.

Join DSI and contribute to our ongoing work.

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