Mobile Service Technician

LB Smith has an immediate opening for a Mobile
Service Technician to join our team. In this role, the Mobile Service Technician will perform light duty services on-site at the customer's location.

• Diagnose and repair issues with vehicles.
• Utilize Ford IDS scan tool equipment for software updates to vehicles.
• Properly document all information about vehicles during the intake process.
• Work closely with Service Advisors for communications to/from the customer regarding the repairs.
• Maintain a personal tool set with everything needed for diagnostics and repair.
• Keep detailed records of all parts, fluids, and time associated with each project via the dealership software.
• Maintain a clean and safe work vehicle.

• Excellent mechanical repair skills.
• Excellent analytical and problem-solving skills.
• Ability to visually diagnose mechanical issues.
• Proficient with computer diagnostic equipment and software.
• Ability to read service and repair manuals.
• Ability to perform repairs in a timely fashion.
• Ability to read work orders.

• High school diploma or equivalent required.
• Three years of related experience.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.

• Basic Skills:
  
  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

• High
  
  Skills:
  
  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• Majority of work will be done on site a customer’s locations.
• Long periods of driving and siting in vehicle.
• Must be able to lift 25 lbs. regularly.
• Must be able to inspect vehicle to determine repairs needed.
• Good vision to inspect repair work.
• Must be able to bend, stretch, kneel, and squat to perform repairs and inspections.