ECommerce Fulfillment Associate

eCommerce Fulfillment Associate Definition of a Hero in this position

• Core Values Champion:
  Lives with integrity, driven by service, and focused on people, reflecting the core values of our company;
  Integrity Centered, Service Driven, People Focused.
• Reliable and Punctual:
  Always on time and ready to contribute, demonstrating commitment through consistent arrival at work.
• Customer Advocate:
  Understands that accurate and timely order fulfillment directly impacts customer satisfaction and takes ownership of doing the job right the first time.
• Respect and Teamwork:
  Treats all team members, leaders, and customers with respect, adheres to rules, and promotes collaboration.
• Humility and Positive Communication:
  Teachable, values others’ ideas, avoids gossip, and always communicates respectfully.
• Professionalism and Skill:
  Executes duties with competence, focus, and dedication to continuous growth and improvement.
• Organization and Attention to Detail:
  Maintains an orderly workspace, follows consistent processes, and documents information clearly and thoroughly.
• Productivity and Initiative:
  Works efficiently, avoids wasting time, proactively seeks additional tasks, addresses issues, and plans for improvement.

• Order Fulfillment:
  Receive pick tickets, locate and pull items, and ensure order accuracy.
• Packing:
  Select appropriate boxes/materials, wrap fragile items, use fillers such as bubble wrap, packing paper, or peanuts, and seal securely, and weigh packages.
• Labeling:
  Create and apply correct shipping labels and record tracking information. Experience with carrier software such as Ship Station is a plus.
• Warehouse:
  Organize outgoing goods, maintain and organize shipping supplies. Assist with inventory receiving, as needed.

• Physical Requirements:
  
  Able to lift, carry, push, or pull 50+ pounds and perform tasks like bending, climbing, squatting, and kneeling. Able to stand or walk for long periods.
• Mathematical
  
  Skills:
  
  Able to perform basic math.
• Computer
  
  Skills:
  
  Able to process orders using dealer specific software. Proficiency with Microsoft Teams, Outlook, and Sku Vault/Linnworks is a plus, training will be provided if needed.
• Tools:
  Skilled in operating hand tools, pallet jacks. Forklift experience, and certification, is a plus.
• Attention to Detail:
  Accuracy in gathering information, documenting issues, verifying order details, and following processes consistently.
• Time Management and Efficiency:
  Capable of managing multiple tasks simultaneously, prioritizing based on urgency, and ensuring timely completion.
• Collaboration and Teamwork:
  Works effectively with leaders and team members across departments to ensure a seamless and efficient customer service experience.
• Communication
  
  Skills:
  
  Communicates clearly with colleagues and customers, both in person and over the phone, while adapting style to the situation.

• Eight Paid Holidays per year.
• Paid vacation policy.
• Health, vision, and dental insurance with employee contribution.
• Company contribution toward supplemental insurances
• Retirement Savings Plan - Safe Harbor 401k with company match.
• Paid phone plan.
• Work hours would be Monday through Friday, 30-40 hours per week, no overtime. Part-time work could be a possibility.

Ebling's offers strong wages and full benefits, and we seek to promote a healthy company culture that is cheerful, safe, up-building, and honest. We are looking for applicants that are committed to these same values.