Assistant to NITO

Job Description

Please note: The salary range reflects the expected compensation for the role over time and does not represent the starting pay range.

Department/

Location:

780 - Information Technology / National Headquarters

Job Title: Assistant to the National Information Technology Officer

Report to: National Information Technology Officer (NITO)

Salary Grade: ý – Grade 12 ($24.41-$37.96 per hour)

Type of Position: Full-time or Part-time

Minimum

Hours:

40 Hrs/ Mon-Fri

Job Status: Exempt or Nonexempt

Job Summary: The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

The Assistant to the National Information Technology Officer provides high-level administrative, operational, and financial coordination support to the NITO and IT leadership team. This role serves as a central point of organization for executive scheduling, departmental communications, procurement workflows, vendor coordination, and project tracking.

• Provide senior-level administrative and operational support to the NITO, exercising independent judgment in managing executive priorities, calendar strategy, meeting cadence, and travel planning.
• Serve as a primary liaison between the NITO, IT leadership, internal departments, vendors, and external partners, facilitating communication, issue resolution, and follow-through on strategic initiatives.
• Prepare and coordinate executive meeting materials, agendas, and briefing documents; attend meetings to document key decisions, action items, and ensure accountability for follow-up.
• Support development of executive reports, presentations, and leadership communications for internal and board-level audiences.
• Assist in the full lifecycle of IT procurement activities, including requisitions, purchase approvals, vendor engagement, invoicing, and payment tracking.
• Assist the NITO coordinating departmental financial and budget activities, including preparation, monitoring, reconciliation, and reporting.
• Provide administrative and coordination support for IT strategic initiatives and projects, including scheduling, documentation, communication planning, and progress tracking.
• Coordinate contract execution and documentation in partnership with RMO.
• Oversee intake and triage of departmental communications, ensuring appropriate prioritization and routing.
• Support department-wide meeting planning, interview coordination, and cross-functional communication efforts.
• Leverage Microsoft 365 and AI-enabled tools (e.g., Copilot, ChatGPT) to enhance executive efficiency, reporting, documentation, and workflow optimization.
• Maintain organized, confidential records and information systems in support of executive, financial, and operational functions.
• Comply with mandates of management and perform other duties as assigned in support of the NITO and IT leadership.

• High level of proficiency in MS Office applications (Outlook, Word, Excel, and SharePoint)
• Strong written and oral communication skills
• Ability to prioritize, multi-task, and meet deadlines
• Required:
  
  Minimum 1 year of administrative support experience
• Required:
  
  High school diploma or equivalent
• Preferred:
  General IT knowledge and administrative experience

• No Supervisory Responsibilities

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical Demands:
  Job requires sitting and talking on the telephone for long periods of time. Body movement primarily in hand and arm functions associated with normal office activities. This position requires occasional lifting and/or carrying of no more than 25 pounds, and bending, squatting, pushing and pulling.
• Work Environment:
  The noise level in the work environment is usually minimal.