Customer Account Representative

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Responsible for executing sales strategy, initiating contact with existing and potential customers, and identifying customer needs.

$55-58K /Per Year

• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Commuter benefits
• Employee Discounts

• Manage assigned accounts.
• Review service orders.
• Interacts with work groups to ensure they are trained with respect to spec compliance.
• Create local tools/visuals to train regarding specs.
• Interact with customer to ensure customers are updated with service changes.
• Periodic on-board aircraft checks.
• Support GM/Operations as needed.

• High School Diploma or GED required.

• Previous sales and telemarketing experience is a plus.

• Excellent written and verbal communication skills
• Demonstrates effective negotiation and closing techniques.

• Strong analytical and judgment skills
• Works well in a team environment

• Basic communication and sales skills

Geographic Responsibility:
Unit

Type of Employment:
Full-time

Travel %:
None

Exemption Classification:
Exempt

Internal Relationships:
Employees in the unit

External Relationships:
Current and possible customers

Work Environment / Requirements of the Job:
Normal office environment

Direct Line Manager (Title): GM, Unit

Number of Direct Reports: 3

Estimated Total Size of Team: 3

• Thinking – Information Search and analysis & problem resolution skills
• Engaging – Understanding others, Team Leadership and Developing People
• Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
• Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://(Use the "Apply for this Job" box below)./

We anticipate that this job will close on: 07/31/2026

For California Residents, please  to view our California privacy notice.

If you want to be part of a team that helps make travel and culinary memories, join us!