Full-time Public Services Library Associate

Full-time Public Services Library Associate (Education)

• Job Title:
  
  Library Associate I
• Branch:
  
  Erlanger, 401 Kenton Lands Rd, Erlanger, KY 41018
• Reports To:
  
  Public Services Coordinator
• FLSA Classification:
  
  Non-Exempt

Work Schedule:

Full-time (40 hours/week), with a schedule that may include any day of the week, including days, evenings, weekends, and the holidays the Library is open.

The Kenton County Public Library serves as a vital community resource, offering access to information, technology, and lifelong learning opportunities. With a strong commitment to public service and innovation, the Library is recognized as a leading institution in the region.

At the Kenton County Public Library, we believe the heart of great library service starts with great people. Were looking for a Library Associate who is dependable, welcoming, and thrives in a team environment. If you enjoy helping others, take pride in showing up ready to contribute, and find joy in creating positive experiences for every patron and coworker, this could be the perfect role for you.

As a Library Associate, youll work directly with the public every daygreeting visitors with a smile, answering questions, helping patrons find books and resources, and making sure everyone feels comfortable and supported while using the Library. Youll assist customers at multiple service desks including the drive-thru window, over the phone, and at self-service stations. Youll also help patrons learn to use library technology, printers, and online tools.

Beyond daily interactions, youll play a key role in circulation, shelving, displays, and community events, all while promoting the Librarys mission to connect people with information, ideas, and one another.

This role is dynamic and collaborative. Youll work closely with a supportive teamoften across departments and branchesto ensure that everyone who walks through our doors experiences outstanding service and genuine care.

• A reliable team player who can be counted on to show up and follow through.
• Someone who communicates kindly and respectfully with patrons and coworkers.
• A positive attitude and willingness to help wherever needed.
• Strong attention to detail and ability to stay calm and courteous in a busy public environment.
• Comfort with basic technology, including computers, printers, and library systems.
• Curiosity and enthusiasm for learning new things and sharing knowledge with others.

High school diploma, bachelors degree preferred.

KDLA certification (or ability to obtain) at the level required for this position, and the ability to maintain it.

Excellent customer service and interpersonal skills.

Experience working with the public.

Ability to work evenings and weekends as needed.

Light to moderate physical activity required (lifting, bending, pushing carts).Ability to meet the physical demands of the position, including lifting up to 30 lbs., pushing or pulling up to 100 lbs., and occasional reaching, bending, and kneeling.

At the Kenton County Public Library, we value our employees and the important role each person plays in serving our community. Our benefits are designed to support your well-being both on and off the job.

Full-time employees enjoy:

• Health Insurance: 100% employer-paid medical coverage for employee only, with additional voluntary plans for dependents.
  
  Optional voluntary plans for:
  Dental, Vision, and Life.
• Paid Leave:
  Vacation starting at 2 weeks prorated annually, holiday, personal, and sick.
• Retirement Plan:
  Participation in the Kentucky Retirement System (KRS), administered by the Kentucky Public Pensions Authority (KPPA), and additional plans available through Kentucky Deferred Compensation
• Employee Assistance Program (EAP):
  Free, confidential support services.
• Professional Development:
  Access to library training, webinars, and learning opportunities to support growth and advancement.

Youll join a team that values collaboration, accountability, and kindness. We celebrate curiosity, community engagement, and the small, meaningful moments that make…