Director, Labor Relations

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today…

• Develop and lead a comprehensive labor relations strategy aligned with Network Operations objectives, ensuring consistency, compliance, and risk mitigation across all unionized locations.
• Serve as the senior labor relations authority for hubs and facilities, providing strategic counsel on workforce planning, operational changes, and labor-sensitive initiatives.
• Anticipate and proactively address labor relations risks through data analysis, trend monitoring, and scenario planning.

• Lead end-to-end collective bargaining negotiations, including preparation of negotiation strategy, economic modeling, stakeholder alignment contract drafting, and post-ratification implementation.
• Establish and maintain effective, professional relationships with union leadership, fostering open dialogue, transparency, and constructive problem-solving.
• Provide guidance to operational leaders on contract interpretation, application, and consistent enforcement of collective bargaining agreements.

• Oversee the resolution of labor disputes, grievances, arbitrations, and labor board matters, ensuring fair, timely, and compliant outcomes.
• Partner closely with Legal and HR to ensure adherence to all applicable labor laws and regulations, including NLRA, FMLA, OSHA, and related federal and state requirements.
• Represent the organization, directly or through counsel, in labor board proceedings, arbitrations, and external labor-related forums as required.

• Act as a strategic advisor to senior leadership on labor implications of organizational change, including workforce restructuring, operational realignments, expansions, closures, and policy changes.
• Support major business initiatives by integrating labor relations considerations into planning and execution, minimizing disruption and maintaining operational continuity.
• Provide clear, data-driven recommendations to leadership on labor cost, risk exposure, and workforce sustainability.

• Lead, develop, and mentor the labor relations team, ensuring high performance, professional growth, and alignment with organizational priorities.
• Build a structured labor relations capability through skill matrix development, succession planning, and targeted training initiatives.
• Establish standard processes, playbooks, and governance models to ensure consistency and scalability across the region.

• Leverage labor metrics, grievance data, arbitration outcomes, and workforce trends to inform strategy and continuous improvement.
• Monitor legislative, regulatory, and labor relations trends, translating insights into actionable strategies and leadership briefings.
• Drive continuous improvement initiatives to strengthen labor relations effectiveness, negotiation outcomes, and operational alignment.

• Bachelor's degree in Labor Relations, Human Resources, Business Administration, or a related field.

• 10+ years of progressive labor relations experience, including 3-5 years in a senior or director-level leadership role.
• Proven track record of leading complex collective bargaining negotiations and managing labor disputes in unionized environments.
• Extensive knowledge of U.S. labor and employment laws, including NLRA, FMLA, OSHA, and related regulations.
• Strategic leadership with the ability to influence…