IT​/Tech, IT Business Analyst, Data Analyst

Position: 0.0
Job Description

Salesforce Product Owner - Erlanger, KY or Decatur, IL

Role Purpose

As part of the Global Commercial Excellence organization, the Salesforce Product Owner is responsible for maximizing the value of the Salesforce platform at ADM (excluding existing merchandiser functionality). This role owns the product backlog, drives delivery of enhancements and releases, and ensures solutions align to business priorities and the global roadmap.

The Product Owner serves as the critical bridge between business stakeholders, Commercial Excellence, and Global Technology-translating business needs into scalable, user-centric solutions. This role also brings strong understanding of integrated systems and data flows that shape the end-to-end user experience.

Key Responsibilities

Product Ownership & Roadmap Execution

* Partner with the Salesforce Product Manager and business stakeholders to evaluate, shape, and prioritize enhancement opportunities

* Lead initial discovery conversations to assess business value, feasibility, and alignment to roadmap

* Translate business needs into well-defined epics, features, and user stories with clear acceptance criteria

* Own and actively manage the Salesforce backlog, ensuring alignment to Commercial Excellence strategy and value outcomes

* Balance global standardization with critical regional and business-specific needs

* Maintain strong knowledge of Salesforce capabilities and promote out-of-the-box solutions where possible

Agile Delivery & Release Management

* Collaborate with Scrum Masters and delivery teams to prioritize work and maximize value delivery each sprint

* Act as the primary business representative within agile teams, ensuring clarity of requirements and priorities

* Partner with Global Technology to validate solutions meet business requirements and acceptance criteria

* Drive quality through active participation in testing, including functional validation and UAT coordination

* Support release planning and execution, including communication, training, and change management activities

Data, Integrations & Platform Stewardship

* Oversee data quality, governance, and lifecycle management across core Salesforce objects

* Ensure alignment and effectiveness of integrations with external systems (e.g., ERP, Informatica)

* Partner with technology teams to maintain platform health, scalability, and sustainability

Stakeholder Engagement & Adoption

* Continuously assess user experience and identify opportunities to simplify workflows and improve usability

* Monitor adoption and usage metrics, driving actions to improve engagement and effectiveness

* Lead or support training and enablement efforts for new and existing functionality

* Build and sustain a network of data stewards and change champions to reinforce adoption and best practices

Competencies

* Product Mindset:
Treats Salesforce as a strategic product with defined users, outcomes, and measurable value

* Business Translation:
Converts commercial needs into scalable system solutions, prioritizing standard functionality

* Prioritization & Decision-Making:
Balances competing priorities and drives clear trade-offs in complex environments

* Stakeholder Influence:
Builds strong partnerships across business and technical teams globally

* Execution Excellence:
Delivers high-quality outcomes in fast-paced, agile settings

* Data Acumen:
Understands how data structure, quality, and governance drive business insights and performance

Qualifications & Experience

* 8+ years of experience in product management, CRM, sales operations, or related roles

* Hands-on Salesforce experience (Sales Cloud required; additional clouds a plus)

* Proven experience working in agile delivery models (Scrum, SAFe, or similar)

* Experience in global, matrixed organizations preferred

* Strong understanding of commercial processes (e.g., lead management, pipeline, forecasting)

Excited about this role but don't think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check.