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Automation Tech Support Manager
Job in
Erlanger, Kenton County, Kentucky, 41018, USA
Listed on 2026-09-09
Listing for:
Storage Solutions Inc
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Storage Solutions Inc. in Erlanger, KY, is seeking a Technical Support Manager to lead a growing team within the Automation Software department.
You will oversee incident management, SLA compliance, on-call rotations, and cross-functional collaboration with PLC and Software Engineers to resolve complex customer issues. Responsibilities include developing support processes, maintaining performance metrics, training new staff, and supporting proposals and renewals.
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