Analyst, Air & Ocean Transportation Operations

About Gap Inc.

At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high‑performing house of iconic American brands that shape culture.

In this role, you are responsible for supporting the movement of product, supplies, and non‑merchandise through global air and ocean transportation channels. This position partners closely with internal teams, carriers, freight forwarders, vendors, and distribution partners to ensure shipments move efficiently, cost‑effectively, and on time. The Analyst, Air & Ocean Transportation Operations will support day‑to‑day international transportation execution, manage operational reporting, and use data analytics tools such as Excel and Power BI to identify trends, monitor performance, and recommend improvements.

This role helps drive visibility, service reliability, cost optimization, and process efficiency across the global supply chain.

• Support daily air and ocean transportation operations including shipment tracking, exception management, carrier coordination, and issue resolution.
• Partner with freight forwarders, carriers, vendors, distribution centers, and internal business teams to ensure timely and accurate movement of goods.
• Monitor transportation KPIs, including transit time, on‑time performance, cost, capacity, delays, and service levels.
• Build and maintain reporting tools, dashboards, and analysis using Excel, Power BI, and other data platforms.
• Conduct shipment‑level analysis to identify cost‑saving opportunities, operational inefficiencies, and service improvement areas.
• Support forecasting and capacity planning by lane, carrier, service level, and shipping mode.
• Analyze air and ocean freight spend, transit performance, lead times, and volume trends to support business decisions.
• Assist with cross‑functional transportation initiatives, process improvements, and strategic projects.
• Prepare weekly, monthly, and quarterly reporting for leadership and business partners.
• Develop strong working relationships with internal stakeholders and external transportation providers to drive operational excellence.

• Strong understanding of international transportation, air freight, ocean freight logistics operations, and end‑to‑end supply chain processes.
• Advanced Excel skills, including pivot tables, formulas, data modeling, and large data‑set analysis.
• Experience with Power BI or similar reporting and visualization tools preferred.
• Strong analytical skills with the ability to translate data into insights, recommendations, and business actions.
• Ability to manage multiple priorities in a fast‑paced, dynamic environment.
• Strong communication and interpersonal skills, including the ability to partner across multiple teams and influence outcomes.
• Detail‑oriented with strong problem‑solving skills and the ability to identify root causes and recommend practical solutions.
• Comfortable presenting analysis, trends, risks, and recommendations in a clear and logical manner.

• Merchandise discount for our brands: 50% off regular‑priced merchandise at Old Navy, Gap, Banana Republic, and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.
• Employees can take up to five 'on the clock' hours each month to volunteer at a charity of their choice.
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.
• See more of the benefits we offer.

Gap Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long‑held commitment to equality and will continue to foster a diverse and inclusive environment of belonging.