Customs Specialist - Entry Writer

Position Overview

A Customs Specialist - Entry Writer is responsible for managing the inbound shipment process in compliance with local customs authority and other governing agencies. The role focuses on providing high‑level customer service and resolving issues to ensure timely customs release.

USA – Erlanger, 4243 Olympic Blvd

Division:
Air & Sea

Job Posting

Title:

Customs Specialist – Entry Writer

Time Type:
Full Time

• Process customs entries and related government agency interfaces.
• Adhere to service level requirements per client SOP.
• Prepare and submit entries according to client SOP and relevant regulations.
• Prioritize work based on ETA, product service level, workflow processes, last free day and transportation mode.
• Classify entries per client SOP, Parts Database, or guidance from licensed customs broker/classification specialist.
• Enter shipment and customs data into the brokerage system.
• Work proactively with government agencies and customs authorities to resolve issues.

• Ability to work with minimal supervision.
• Detail‑oriented, organized, and able to manage multiple priorities.
• Effective interpersonal communication skills, both oral and written.
• Working knowledge of OGA’s – FDA, FCC, USDA, FWS, etc.
• High level of customer service orientation.
• Familiarity with customs regulations.

• Intermediate proficiency in Microsoft Outlook, Word and Excel.
• Ability to adapt to new software easily.

• High School Diploma or equivalent (required).
• 3–5 years of experience as an entry writer.
• Customs broker license preferred but not required.

• Fluent reading, writing and speaking in English.
• Excellent verbal and written communication skills.

Expected base pay: $20.50–$27.75 hourly. Actual compensation will be determined by experience, location, and other business factors.

Health benefits (medical, prescription, dental, vision, life insurance), flexible spending accounts, short‑ and long‑term disability, wellness resources, 401(k) with up to 5% company match, paid time off, paid holidays and floating holidays.

DSV does not accept unsolicited agency resumes. No fee will be accepted for such submissions. Unsolicited resumes are considered property of DSV and will be processed accordingly.

DSV is an equal employment opportunity employer. Candidates are considered without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other federally, state or locally protected characteristic. Accommodation requests may be made at

DSV will never request payment or personal financial information as part of its hiring process. Prospective applicants should verify any communication from an DSV recruiter by contacting HR at

For more information, contact Human Resources at