Communications & Engagement Coordinator

The Building Industry Association of Northern Kentucky (BIA) is seeking an energetic, organized and resourceful Communications & Engagement Coordinator to own organizational communications, coordinate BIA events and meetings, support member engagement, promote the Enzweiler Building Institute and independently move assigned projects from concept through completion.

This position combines communications and relationship skills with event production, research, organization, accuracy, attention to detail and follow-through.

The successful candidate will receive training on established events and processes during the first annual event cycle, then assume increasing independent ownership of communications and event production.

We do not expect the successful candidate to know everything about the building industry when they arrive. We do expect someone who enjoys figuring things out: researching unfamiliar issues, identifying credible information, asking informed questions and determining what needs to happen next.

We are looking for someone who can increasingly be given an outcome rather than a detailed task list and can research, plan, execute, verify, communicate and follow through until the work is complete.

• Create clear, engaging and accurate content for BIA websites, email, newsletters, social media, publications, presentations and other channels.
• Manage BIA's communications calendar across membership, advocacy, workforce development, events and organizational initiatives.
• Maintain BIA websites and digital platforms, proactively identifying and correcting outdated, incomplete or inaccurate information.
• Manage social media content, scheduling and engagement while monitoring performance and opportunities to improve reach.
• Proofread and verify communications for accuracy, including names, dates, links, contact information and event details.
• Support communications related to advocacy, workforce development, membership and other initiatives in coordination with responsible teammates.

• Coordinate assigned BIA events and meetings from initial planning through final follow-up.
• Maintain event timelines, checklists, calendars, deadlines and recurring processes.
• Coordinate invitations, registration, attendee communications, speakers, venues, vendors, food and beverage, setup, signage, materials and other logistics.
• Maintain accurate registration information and monitor attendance.
• Coordinate with the teammate responsible for sponsorship to ensure sponsor commitments and benefits are fulfilled.
• Prepare event communications and materials; provide on-site coordination and troubleshooting.
• Complete post-event communications, documentation, invoices, records and closeout responsibilities.
• Document recurring event processes during the first annual cycle so future events can be executed efficiently and consistently.
• Identify opportunities to improve event production, attendee experience, efficiency and use of technology.

• Communicate professionally and responsively with BIA members, business leaders, community partners, public officials, speakers, vendors and other stakeholders.
• Communicate BIA programs, events, benefits, advocacy efforts and opportunities for participation.
• Coordinate communications and event execution with the teammate responsible for membership and sponsorship.
• Help improve member participation and the member experience.
• Ensure member questions and requests are addressed or connected to the appropriate teammate rather than left unresolved.

• Conduct independent research on building-industry issues, events, member needs, communications opportunities and…