Supervisor - Ocean Export

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DSV – Global transport and logistics. In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world’s 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers’ entire supply chain by transporting, storing, packaging, re‑packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world.

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Location:

USA – Erlanger, 4243 Olympic Blvd

Division:
Air & Sea

Job Posting

Title:

Supervisor – Ocean Export

Time Type:
Full Time

The Ocean Export Supervisor is responsible for overseeing the day‑to‑day operations of the ocean export team to ensure that all shipments are processed accurately and timely in accordance with customer requirements and company policies. This position involves supervising and coordinating the activities of a team of ocean export coordinators, communicating with customers, carriers and other stakeholders, resolving issues and providing excellent customer service.

• Supervise and coordinate the activities of a team of ocean export coordinators to ensure smooth and efficient operations
• Monitor and manage the flow of export shipments to ensure compliance with customer requirements and company policies
• Communicate with customers, carriers and other stakeholders to ensure timely and accurate delivery of shipments
• Resolve issues related to shipments, such as delays, damages or customs clearance problems
• Ensure that all documentation is accurate and complete, including bills of lading, commercial invoices and other export documents
• Provide excellent customer service and ensure that customer expectations are met or exceeded
• Ensure compliance with relevant laws and regulations, including customs regulations, export controls and hazardous materials regulations
• Participate in the development and implementation of process improvements to increase efficiency and quality of service

• A bachelor’s degree in transportation, logistics, international business or a related field is preferred. Equivalent experience in the transportation and logistics industry may be considered.
• A minimum of 5 years of experience in ocean export operations is required, with at least 2 years of experience in a supervisory or managerial role.

• Strong knowledge of ocean export operations, documentation and regulations
• Excellent communication skills, both verbal and written
• Strong problem‑solving and analytical skills
• Ability to work under pressure and meet deadlines
• Strong attention to detail and accuracy
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Familiarity with transportation management systems (TMS) and/or enterprise resource planning (ERP) systems is preferred

• Hiring, training and performance management of a team of ocean export coordinators

• A master’s degree in transportation, logistics, international business or a related field
• Professional certification in logistics or supply chain management, such as CLP or CSCP
• Experience in project management or process improvement initiatives
• Familiarity with industry‑specific software and tools such as Cargo Wise or INTTRA

• Fluent in English (oral and written)

• Proficiency in Microsoft Office (Excel, Word, Outlook) is required.
• Familiarity with TMS and/or ERP systems is preferred.

For this position, the expected base pay is $62,500
–$84,500 per year. Actual base compensation will be determined based on various factors including job‑related knowledge, geographical location, skills, experience and other objective business considerations.

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