Receptionist Bilingual Spanish

Benefits

As an Administrative Assistant, you will receive a competitive compensation package that includes the following benefits:

• Two (2) weeks of vacation
• Fifty‑six (56) hours of sick time
• Fifteen (15) paid holidays
• Medical, dental, and vision coverage
• Term and whole life insurance (includes spouse and dependent)
• Accidental death and dismemberment insurance
• Short‑ and long‑term disability
• Flexible spending account
• 401(k) retirement program
• Stock purchase program
• Tuition reimbursement – $3,500 per year
• Employee Assistance Program (EAP)
• Legal program – Legal Club of America
• Direct deposit
• Theme park and attraction discounts

BI Incorporated is an equal opportunity employer. We provide employment opportunities to all employees and applicants in a manner that does not discriminate on the basis of race, color, religion, sex, national‑origin, age, disability, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Since its inception in 2004, BI Incorporated has operated the Intensive Supervision Appearance Program (ISAP) for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) as part of Enforcement and Removal Operations (ERO). ISAP provides intensive supervision of individuals in immigration proceedings, combining case management with proven supervision technology. The program grows and evolves, serving an increasing number of participants and partnering with community‑based organizations to meet their basic life needs.

• High School Diploma or GED.
• At least two (2) years of work experience in a similar position, ideally with multicultural contacts.
• Ability to pass a federal background check and obtain a suitability determination.
• United States citizenship required.
• Must have lived in the United States for at least three (3) of the last five (5) years (military and study abroad accepted).
• Bilingual Spanish required.
• Good computer skills and proficiency with Microsoft Word, Excel, and Outlook.
• Effective communication skills with internal and external contacts.
• Good interpersonal skills and ability to deal tactfully with the public.
• Sound judgment, even temperament, and self‑control in stressful situations.
• Organizational skills and attention to detail.
• Ability to work with computers and necessary software typically used by the department.

• Typical office environment.
• Some local travel may be required.
• Use of standard office equipment such as a copier, computer, keyboard, telephone, and fax machine.
• Ability to use hands and fingers to perform data entry.

Provides administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office.

• Greets and communicates with ISAP program participants, community visitors, agency personnel, and general visitors.
• Ensures that program participants are properly checked in for office visits.
• Answers the phones and directs calls appropriately.
• Maintains program participant case records on the computer system by performing data entry.
• Maintains files and other related documentation.
• Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency, and routine clerical tasks.
• Coordinates transportation services for program participants.
• Performs other duties as assigned.