Data & Compliance Coordinator

Description

About Interfaith Community Services

As North County's largest social services agency, Interfaith Community Services has been "helping people help themselves" since 1979. The organization provides a wide range of programs designed to empower hungry, homeless, and low‑income community members to begin a pathway towards self‑sufficiency. Each year, Interfaith Community Services impacts more than 20,000 community members by providing basic needs and nutrition support, social services, shelters and housing, employment development, senior services, veterans programs and addiction recovery support.

Together, in partnership with 250+ diverse faith communities, more than 1,700 recurrent volunteers, and a growing staff of over 275, Interfaith provides a safe‑haven and pathway towards self‑sufficiency for more than 20,000 community members annually.

If you're passionate about making a difference and thrive in a service‑driven environment, we invite you to be part of our mission!

In the Data & Compliance Coordinator role, you’ll be responsible for reviewing client database records, supporting data cleanup efforts, assisting staff with data entry best practices, preparing reports, and supporting contract closeout activities, record requests, and compliance tracking.

The coordinator works closely with the Grants Team, Program Leadership and Staff, Volunteers and Interns, and Community Partners to support organizational compliance and continuous quality improvement.

• Conducts routine data quality reviews across databases such as HMIS/Clarity and ETO.
• Identifies missing, inaccurate, or inconsistent client record data and communicates findings to program teams.
• Supports data cleanup activities, ensuring program information is accurate, complete, and aligned with funder requirements.
• Runs standard data queries and compiles basic reports for leadership and compliance needs.
• Provides one‑on‑one support to staff regarding database navigation and proper data entry practices.
• Helps create reference guides, job aids, and instructional materials for data‑entry processes.

• Leads administrative components of contract closeout procedures.
• Tracks reporting deadlines, gathers required documentation, and assists with data validation for closeout packets.
• Organizes and archives all necessary records to support compliance and audit readiness.

• Assists with internal quality reviews and checklist‑based monitoring activities.
• Supports accreditation documentation needs (e.g., CARF).
• Helps assemble materials for internal and external audits.
• Assists in updating and maintaining policies, procedures, and QA documentation.

• Coordinates internal and external records requests; maintains accurate tracking logs.
• Organizes compliance records, files, and departmental documentation systems.
• Schedules meetings, prepares handouts, assembles reports, and provides general administrative support.
• Assists in maintaining documentation for regulatory and contractual requirements.
• Performs additional duties as assigned.

You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:

• High School Diploma, required
• Associate’s degree in Business, Human Services, Public Administration, Data Analytics, or a related field, preferred
• One (1) or more years of data entry experience and additional experience in administrative support, compliance, recordkeeping, or social services, preferred
• Experience with HMIS/Clarity, Credible EHR, ETO, or similar database systems, preferred
• An equivalent combination of education, training, and experience that demonstrates the ability to perform the essential functions of the position may be considered
• Basic understanding of homeless services, social services, or affordable housing programs.
• Awareness of HIPAA, confidentiality and nondiscrimination requirements with willingness to learn more.

• Strong attention…