Account Associate - State Farm Agent Team Member
Listed on 2025-12-14
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Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM, Account Manager
Benefits
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Our agency first opened its doors in 1983 and has grown into one of the largest agencies in San Diego, California. Before becoming an agent, I worked as an underwriting supervisor, which gave me a strong foundation in policy management and customer service.
I’m a proud San Diego State University graduate, and family means everything to me — I have three kids, and two of them are also State Farm agents. Our office is well‑established and known throughout the community; over the years, we’ve been deeply involved in local schools, churches, and neighborhood events.
We offer flexible hours, generous paid time off, a Simple IRA, and licensing reimbursement. Our team is very seasoned with low turnover — people enjoy working here because we value respect, teamwork, and consistency.
Our office culture is built around collaboration and positivity. We’re looking for someone who is optimistic, organized, and able to multitask while maintaining a strong focus on serving our customers. The goal here isn’t just to sell — it’s to care for our clients and maintain the long‑term relationships that make this agency a trusted part of the San Diego community.
Role DescriptionAs Account Associate - State Farm Agent Team Member for Steve Beach - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.
Responsibilities- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
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