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Telephone Operator

Job in Escondido, San Diego County, California, 92026, USA
Listing for: Hyatt Hotels
Full Time position
Listed on 2026-07-27
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep
Job Description & How to Apply Below
Hyatt Hotels - 8860 Lawrence Welk Drive - Responsibilities:
Answer, record, log, and process all guest calls, requests, questions, or concerns;
Operate telephone switchboard station;
Process wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls;
Dispatch bell staff or valet as needed;
Instruct guests on how to access the internet; transfer guests with problems to provider's customer support
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