Guest Ambassador - Part Time
Listed on 2026-08-08
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Event Management & Planning, Customer Success Management -
Hospitality / Hotel / Catering
Customer Service Rep, Event Management & Planning
HOW YOU WILL IMPACT OUR MISSION
The Guest Ambassador is committed to the department's mission and vision of providing the finest customer service to each guest by actively engaging in meaningful guest encounters. The Guest Ambassador performs a variety of duties providing assistance to the organization visitors. This position reports to the Guest Ambassador Lead, Supervisor, or Manager.
WHAT YOU WILL DOProvides guest service by greeting guests, providing directions/general information, and maintains crowd control as needed.
Checks various forms of admission and applicable identification, utilizes variety of tools to maintain proper attendance counts.
Provides special event support, works with outside vendors and provides transportation utilizing company vehicles.
Responds to guest inquiries, and refers questions/concerns to Guest Services/Duty Manager as appropriate.
A team member who provides exceptional hospitality to guests and team members. Applicants must be at least 18 years of age. Bilingual applicants are highly desirable.
JOB EXPERIENCECustomer service and/or guest relations experience
EDUCATION AND CERTIFICATIONSCurrent valid California driver’s license in good standing
SKILLS AND KNOWLEDGEAbility to manage internal and external customer interactions with a high level of tact and diplomacy
Able to effectively work in a team environment
Able to communicate and work well with others
Ability to take direction
Knowledge of how to use two-way radio equipment
Ability to use point-of-sales automated systems
Bilingual preferred
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