Treasury Management ACH Origination Specialist

BANC OF CALIFORNIA AND YOUR CAREER

Banc of California, Inc. (NYSE: BANC) is a bank holding company with over $34 billion in assets and the parent company of Banc of California. Banc of California is one of the nation’s premier relationship-based business banks, providing banking and treasury management services to small, middle market, and venture backed businesses. As the largest independent bank headquartered in California, the bank offers a broad range of loan and deposit products and services through a network of full-service branches and regional offices, as well as through digital and nationwide capabilities.

The bank also provides full-service payment processing solutions to its clients and serves the Community Association Management industry nationwide through its technology forward platform, Smart Street™. Banc of California is committed to supporting its local communities through the Banc of California Charitable Foundation and by partnering with organizations that promote financial literacy, job training, small business support, affordable housing, and more.

Banc of California, Inc. (NYSE: BANC) is a bank holding company with over $34 billion in assets and the parent company of Banc of California. Banc of California is one of the nation’s premier relationship-based business banks, providing banking and treasury management services to small, middle market, and venture backed businesses. As the largest independent bank headquartered in California, the bank offers a broad range of loan and deposit products and services through a network of full-service branches and regional offices, as well as through digital and nationwide capabilities.

The bank also provides full-service payment processing solutions to its clients and serves the Community Association Management industry nationwide through its technology forward platform, Smart Street™. Banc of California is committed to supporting its local communities through the Banc of California Charitable Foundation and by partnering with organizations that promote financial literacy, job training, small business support, affordable housing, and more.

At Banc of California, our success is powered by our people and a shared commitment to delivering meaningful results. We foster an environment where entrepreneurial thinking is encouraged, and accountability and operational excellence are expected. Our team members are empowered to take ownership, make informed decisions, and make a meaningful impact as the bank continues to grow and evolve. We are dedicated to supporting your growth and wellbeing through comprehensive benefits, robust development opportunities, and inclusive programs that enable you to perform at your best.

Together we win!

The Treasury Management ACH Origination Specialist is responsible for onboarding new clients and delivering comprehensive technical and operational support to both internal and external clients. This role ensures clients using the banks ACH services are accurately configured to originate. Performs all duties in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.

• Client Onboarding:
• Facilitate the onboarding ACH origination services.
• Review and validate client documentation to ensure accuracy and compliance with bank standards.
• Support & Maintenance:
• Serve as the primary point of contact for client inquiries related to ACH Origination activities which include but not limited to transactions, file formats, and error resolution.
• Provide daily phone support for inbound ACH Origination service inquiries from both internal partners and external clients, delivering timely issue resolution, technical assistance, and service support.
• Process maintenance requests such as limit adjustments and account updates.
• Assist clients with troubleshooting file rejections and platform navigation
• Operational Excellence:
• Support quality assurance efforts to ensure accuracy and consistency in daily operations.
• Collaborate closely with internal teams to deliver reliable and exceptional client…