Program Manager - NCSH Residential
Listed on 2026-02-24
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Healthcare
Mental Health, Community Health
Job Description
Posted Friday, February 13, 2026 at 8:00 AM
Health
RIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
Health RIGHT
360 offers residential treatment services designed to serve individuals and families with substance use disorders and co‑occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and include Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, medication support services, and crisis intervention.
Benefits and perks:
- HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
- Employees qualify for public loan forgiveness programs
- Training and professional development opportunities
- Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.
Health
RIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re‑entering the community after involvement in the criminal justice system.
By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.
North County Serenity House (NCSH), a residential program of Health
RIGHT 360, was founded in 1966 to provide substance use disorder services in the community. NCSH provides a gender‑responsive and trauma‑informed environment, using evidence‑based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co‑occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary.
Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders.
The Program Manager oversees all aspects of program operations within NCSH Residential. They recruit, develop, and lead a high performing team and ensure that all staff are properly trained to deliver high quality, culturally competent services while adhering to relevant regulations and policies and budgetary constraints.
KEY RESPONSIBILITIES Program Management- Oversee program needs such as safety, security, compliance, and accountability.
- Available after hours and on weekends for emergencies and crisis management.
- Ensure program activities and deliverables meet quality standards and adhere to relevant regulations and policies.
- Conduct regular quality reviews of client charts and staff performance.
- Lead staff meetings to discuss updates, issues, and policies.
- Create, develop, maintain, and implement systems, policies, and procedures for all aspects of service planning, development, and linkages to other resources, in accordance with county contracts, performance requirements, treatment matrix, scope of work or other program requirements as identified by the county.
- Identify potential risks and obstacles to program success and develop mitigation strategies to address them.
- Understand the organization’s strategic vision and find ways to implement and execute the vision at the program level.
- Allocate resources effectively, including personnel, funding, and materials, to ensure successful program execution within budgetary constraints.
- Manage clinical treatment and coordinate…
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