Sales Coordinator

Hard Rock Hotel, 207 Fifth Ave, San Diego, California, United States of America

Posted Friday, February 13, 2026 at 8:00 AM

Hard Rock Hotel San Diego is a high-energy, music-drenched workplace where team camaraderie and creativity thrive. The hotel’s core values—like “CREATE A RAVING TEAM,” “PLAY HARD,” and “LIVE THE MUSIC”—encourage authenticity, innovation, and standout guest service.

With perks like free cafeteria meals, flexible scheduling, hotel discounts, and an ongoing social vibe, it’s a workplace that knows how to celebrate its people. If you're passionate about hospitality, music, and bringing positive energy every day, Hard Rock San Diego rocks as a career choice!

At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.

Join our team of Experience Curators!

Coury Hospitality has an amazing opportunity as a Sales Coordinator

Support the Strategy. Power the Details. Elevate the Experience.

As a Sales Coordinator
, you play a vital role behind the scenes—supporting the Sales & Catering team and ensuring every detail is flawlessly executed. You are the organizational heartbeat of group business, helping transform inquiries into booked experiences and plans into unforgettable events.

If you thrive on precision, collaboration, and delivering exceptional service in a fast-paced hospitality environment, this role is your stage.

Provide exceptional administrative and operational support to the Sales & Catering Department, ensuring accuracy, organization, and seamless coordination that allows our sales team and clients to succeed.

• Build and manage group room blocks in Opera
• Enter group rooming lists and individual reservations as needed
• Ensure all billing information for reservations, groups, and Master Accounts is accurate and complete
• Utilize SFA to accurately track accounts, bookings, and follow-ups
• Maintain Data Quality Index standards within SFA
• Enter and update client and account information
• Create and distribute proposals, resumes, agreements, and Banquet Event Orders (BEOs)
• Develop catering and banquet sales tools to support the sales process

• Send sales correspondence, rooming lists, and BEOs to clients as requested
• Respond to client requests with professionalism and urgency
• Assist with site visits and walkthroughs to finalize event details
• Support event preparation and execution, including on-site coordination when required
• Serve as a point of contact for clients during events, assisting with last-minute needs
• Coordinate with vendors and internal teams to ensure flawless execution
• Liaise with hotel departments to ensure client expectations are met or exceeded
• Actively participate in weekly BEO meetings with the Banquet Team
• Communicate changes, additions, or updates to culinary and operational teams
• Provide post-event recaps, operational insights, and improvement suggestions
• Engage clients in conversations about future events and re-booking opportunities

• Perform other duties as assigned by the Director of Sales & Catering or Director of Operations
• Represent the brand with professionalism, warmth, and confidence in all interactions
• Deliver an exceptional level of service at every touchpoint

• Have a true passion for hospitality and service excellence
• Thrive in a fast-paced, detail-driven environment
• Communicate clearly and professionally — verbally and in writing
• Are highly organized, proactive, and solution-oriented
• Take initiative with energy, flexibility, and professionalism
• Build strong, positive relationships with clients and teammates
• Are proficient in Microsoft Office and general computer systems
• Present yourself with a polished, professional appearance
• Are comfortable working extended hours, including weekends or holidays, as needed
• Minimum of 2 years of experience in a similar role, preferably within a four-…