Group Sales Manager

Hard Rock Hotel San Diego, 207 Fifth Ave, San Diego, California, United States of America

Posted Tuesday, August 11, 2026 at 7:00 AM

Hard Rock Hotel San Diego is a high-energy, music-drenched workplace where team camaraderie and creativity thrive. The hotel’s core values—like “CREATE A RAVING TEAM,” “PLAY HARD,” and “LIVE THE MUSIC”—encourage authenticity, innovation, and standout guest service.

With perks like free cafeteria meals, flexible scheduling, hotel discounts, and an ongoing social vibe, it’s a workplace that knows how to celebrate its people. If you’re passionate about hospitality, music, and bringing positive energy every day, Hard Rock San Diego rocks as a career choice!

At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.

Join our team of Experience Curators!

Coury Hospitality has an amazing opportunity as a Group Sales Manager.

At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.

Join our team of Experience Curators!

Coury Hospitality has an exciting opportunity for a Group Sales Manager at Hard Rock Hotel San Diego, where iconic hospitality, high-energy experiences, and exceptional service come together in the heart of downtown San Diego’s Gaslamp Quarter.

As a Group Sales Manager, you’ll be a driving force behind the hotel’s group business, building meaningful client relationships, securing new opportunities, and delivering a seamless experience from the first inquiry through the final farewell.

As a key member of our Sales team, you will:

• Drive group sales and revenue by proactively soliciting and securing new business while cultivating existing accounts and market relationships.
• Build lasting client partnerships through personalized service, thoughtful communication, and a genuine understanding of each client’s needs.
• Own the sales journey from lead response and qualification through closing, pre-arrival planning, event execution, and post-event follow-up.
• Respond to all calls, emails, and leads promptly, with a commitment to responding to leads within 24 hours.
• Identify new business opportunities through networking, market research, technology, industry associations, and community involvement.
• Maintain accurate account, activity, and revenue information to support effective forecasting and business planning.
• Collaborate closely with Catering and hotel operations to ensure exceptional event execution and an effortless client experience.
• Be highly visible and engaged on property, greeting groups upon arrival and remaining connected throughout their event to ensure every detail is running smoothly.
• Follow up after each function to reinforce relationships, celebrate successes, and address opportunities for improvement.
• Participate in BEO meetings, sales meetings, customer events, site inspections, and property initiatives.
• Support sales initiatives, reporting, shows, training, and other strategic priorities as directed by the Director of Sales & Catering.
• Represent Hard Rock Hotel San Diego with confidence, professionalism, and pride at every client interaction.

You might be our ideal Group Sales Manager if you:

• Have previous sales experience, preferably within hospitality, hotel, meetings, events, or a luxury service environment.
• Are a confident negotiator, influencer, relationship builder, and closer.
• Have an innate passion for delivering 5-star service and exceeding client expectations.
• Thrive in a fast-paced environment and bring a flexible, can‑do attitude to every challenge.
• Are exceptionally organized, detail‑oriented, self‑motivated, and skilled at managing…