Lead Network Systems Engineer

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Please note:

This position will be required to work on site. Remote work is not an option.

Position open until filled; applications will be reviewed as they are received. Recruitment may close at any time without notice.

If working with these technologies excites you, consider applying as a Lead Network Systems Engineer and start your journey to further your career at the City of Escondido, where we leverage today’s technology to improve the quality of life for our residents. For a complete listing of job duties and qualifications, please refer to the corresponding job description from the Human Resources Department or the City’s website.

Under direction, leads, oversees, and participates in the complex and difficult work of staff responsible for providing support in the development, installation, implementation, testing, evaluation, and administration of the City’s local and wide‑area networks; installs, configures, tests, and supports a variety of network components and devices; performs preventative maintenance on network segments and components; provides liaison and technical assistance to Network Systems Engineers, Network Systems Technicians, and end users;

installs and troubleshoots advanced and complex software and hardware configurations; consults with department representatives to determine hardware/software requirements, develop specifications; and performs a variety of technical tasks relative to assigned areas of responsibility.

Leads, plans, trains, and reviews the work of staff responsible for providing support in the development, installation, implementation, testing, evaluation, and administration of the City’s local and wide‑area networks.

Trains assigned employees in their areas of work including network systems methods, procedures, and techniques.

Verifies the work of assigned employees for accuracy, proper work methods, techniques, and compliance with applicable standards and specifications; ensures adherence to safe work practices and procedures.

Installs and configures complex network hardware, software, and peripheral equipment; troubleshoots, diagnoses, and resolves server and networked devices hardware and software problems.

Oversees and participates in installing and maintaining network components including routers, switches, bridges, hubs, digital service unit / channel service unit, and other network equipment and software.

Investigates, analyzes, and resolves complex network‑related problems; resolves compatibility problems across City networks; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements.

Evaluates network protocols, hardware and software to determine their applicability to City network needs; recommends and implements changes and improvements.

Monitors network security and performance; identifies unauthorized access and potential security risks; participates in projects to enhance network security operations.

Provides support to network server administration and maintenance operations; performs back‑ups; installs and configures software; installs networked equipment including printers.

Provides advanced desktop support to clients; installs and configures hardware and software, operating systems and peripherals; troubleshoots, diagnoses and resolves complex hardware and software problems.

Performs technical writing duties in the production of system documentation, instructional and procedural manuals.

Researches and recommends the purchase of computer‑related equipment and peripherals; orders equipment and software as necessary.

Collaborates with customers to…