Transportation Specialist

About Interfaith Community Services:

As North County's largest social services agency, Interfaith Community Services has been "helping people help themselves" since 1979. The organization provides a wide range of programs designed to empower hungry, homeless, and low-income community members to begin a pathway towards self-sufficiency. Each year, Interfaith Community Services impacts more than 20,000 community members by providing basic needs and nutrition support, social services, shelters and housing, employment development, senior services, veterans programs and addiction recovery support.

Together, in partnership with 250+ diverse faith communities, more than 1,700 recurrent volunteers, and a growing staff of over 275, Interfaith provides a safe-haven and pathway towards self-sufficiency for more than 20,000 community members annually.

If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!

In the Transportation Specialist/ Turk Recuperative role, you’ll be responsible for providing safe, reliable, and timely transportation services for clients enrolled in one or more of Interfaith’s Programs. Working closely with the program management, this position ensures that clients are transported to and from medical appointments, community services, and other program-related destinations in a manner that supports their wellbeing and recovery.

• Assist passengers on and off vehicles, including those with physical or mobility limitations
• Safely secure passengers’ wheelchairs, mobility devices, and other equipment
• Provide hands-on assistance for disabled passengers entering and exiting vehicles
• Ensure clients have safely entered the medical facility or destination before departing
• Maintain order and discipline during transport, using de-escalation techniques as necessary
• Report any problematic client behavior, safety concerns, or disruptions in service to a supervisor
• Maintain and update the transportation calendar to ensure efficient and timely service
• Schedule and select routes and travel times to ensure clients arrive for appointments promptly and are picked up in a reasonable timeframe after appointments
• Maintain ongoing communication with clients and staff regarding appointment and schedule changes
• Operate vehicles in compliance with all traffic laws, regulations, and safety standards
• Lock and secure vehicles when left unattended and check to ensure no passengers remain inside
• Conduct pre- and post-trip inspections to identify safety or maintenance issues
• Maintain accurate mileage logs, passenger counts, and transportation records
• Clean and refuel vehicles; promptly report mechanical issues for repair
• Maintain documentation of vehicle maintenance and service records
• Support other staff during downtime or between transport shifts as assigned
• Participate in all staff meetings, required trainings, and compliance activities
• Perform additional tasks as assigned by the program management

Requirements

You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:

• High school diploma or equivalent, required
• Valid CA Driver’s License, required
• Must possess and maintain an acceptable motor vehicle record in accordance with company policy
• Valid CPR, Basic Life Support (BLS) and First Aid certificate/s to be completed within three (3) months of hire
• Minimum 1 year experience working with severely mentally ill, medically fragile, and homeless populations, preferred
• Knowledge of alcohol and other drug recovery fields, preferred
• Bilingual (Spanish/English), preferred

• Ability to safely operate a motor vehicle
• Demonstrated ability to apply professional nursing methods and techniques
• Strong ability to manage multiple priorities, meet deadlines, and work effectively under pressure in fast-paced environments
• Ability to work independently while collaborating effectively within a multidisciplinary team
• Excellent written and verbal communication skills with strong attention…