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Customer Experience Leader — Coaching Service

Job in Escondido, San Diego County, California, 92025, USA
Listing for: JCPenney
Full Time position
Listed on 2026-07-16
Job specializations:
  • Management
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 24 - 30 USD Hourly USD 24.00 30.00 HOUR
Job Description & How to Apply Below
Position: Customer Experience Leader — Coaching, Growth & Service

JCPenney in Escondido, CA is seeking a Customer Experience Supervisor I to drive sales growth by leading associates, coaching on service, and delivering checkout experience strategies. You will train staff, manage schedules, and coordinate hiring and onboarding to ensure high performance and compliance across the store.

The role emphasizes a customer-first mindset, accountability for results, and collaboration with the leadership team to optimize resources and improve profitability.

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