Reconditioning Associate
Listed on 2026-06-19
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Retail
Customer Service Rep
7654 - Escondido - 830 Dan Way, Escondido, California, 92025 Car Max, the way your career should be!
General SummaryUnder general supervision, responsible for zone maintenance, vehicle receiving & shipping, inventory scanning, vehicle movement (both on and off lot), lot wash/merchandising, taking and uploading photos to , as well as providing exceptional customer service.
PrincipleDuties & Responsibilities
- Execute processes as defined by work instructions and/or standardized work.
- Participate in problem-solving and continuous improvement activities with team.
- Participate in training of new associates with guidance of Inventory Associate II and/or the Manager.
- Provide outstanding customer service to both internal and external customers.
- Ensure daily lot maintenance and security of the display areas and work-in-progress zones.
- Secure and receive vehicles that are shipped to Car Max.
- Prep vehicle and title packets for shipping to other locations.
- Complete scanning of vehicles to ensure accurate product status.
- Complete wash and vacuums for customer returns and loaner vehicles.
- Complete front-lot wash.
- Perform Photo Station process.
- Drive vehicles on and off lot for repairs/storage.
- Provide support to Auctions (if applicable).
- Responsible for workplace cleanliness and organization in accordance with Car Max 5S standards.
- Complete duties as assigned by Flow Inventory Associate IVs and Managers.
- Current driver’s license and meet the Car Max DSEPS standards.
- Ability to read, interpret, and transcribe data in order to maintain accurate records.
- High School diploma or equivalent work experience preferred.
- Ability to execute processes as defined by work instructions and/or standardized work.
- Complete Inventory Associate Workstation Certifications & Assigned Workday Learnings.
- Ability to safely lift up to 50 lbs.
- Indoor and outdoor environments may include working at times in noisy and/or inclement weather conditions.
- Flexible work hours, with shifts that may include nights, weekends, and holidays.
- Requires walking or standing for extended periods of time in a high-energy, fast-paced working environment.
- Wears Car Max clothing (acquired through the company) at all times while working in the store.
- Follow all Car Max, O.S.H.A., and EPA standards, including the use of Personal Protective Equipment, and proper waste disposal in required areas.
- Adhere to all Car Max policies, including Attendance, Asset Protection, Integrity, TAWR, and Standards of Professional Appearance.
The hourly rate for this position is: $21.28 - $23.23.
BenefitsExcept as otherwise required by state law, Car Max Associates are entitled to the following paid sick, vacation, and holiday time. Associates that are considered full-time hourly or commission/incentive eligible:
- To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
- For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
Upon an applicant's request, Car Max will consider reasonable accommodation to complete the Car Max Job Application.
This document is intended to describe the general nature and level of work performed by people assigned to this job. Responsibilities may include other duties as assigned and may be amended at the discretion of Car Max, with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent. Car Max is an Equal Opportunity Employer by both policy and practice and subscribers to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, or disability.
Employment at Car Max is at-will and can be terminated with or without cause at any time by either party.
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