Service/Parts Advisor; Espanola
Job in
Espanola, Rio Arriba County, New Mexico, 87532, USA
Listed on 2026-07-02
Listing for:
Northern Ford
Full Time
position Listed on 2026-07-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Northern Ford is looking for an Service Advisor!
The Service Consultant is responsible for guiding the customer through the maintenance scheduling process and repair of their vehicle. Our company is looking for a customer centric individual who is passionate about building relationship with our customers.
Job Duties:- Work with customers to understand their needs.
- Work with customers to answer questions or concerns.
- Ensure that customer vehicles are adequately cared for and keep the customer updated on the progress of their repairs.
- Complete a follow up to ensure that customers have no additional questions about the repair of their vehicle.
- Additional duties assigned.
- Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
- Excellent listening skills.
- Ability to problem solve and high attention to detail.
- Loves a rapid pace environment.
- Computer skills and understanding of technology.
- Experience with CDK software considered an asset.
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