Region Rover Supervisor

Securitas is seeking a Region Rover Supervisor to lead mobile security patrol operations across multiple client sites. In this on-site role, you will supervise rover officers, plan schedules and routes, and ensure high-quality, safety-focused patrol services. You will oversee incident response, complete and review detailed reports, and maintain compliance with client and company standards. The supervisor provides training, coaching, and performance feedback, promotes a professional, customer-service mindset, and serves as a key liaison with clients while supporting Securitas' mission of protecting people, property, and assets.

Responsibilities

• Lead and schedule region rover officers to provide mobile patrol coverage across assigned client locations
• Monitor patrol routes, incident responses, and post orders to ensure compliance with Securitas and client standards
• Conduct site inspections, audits, and GPS/technology checks to verify patrol quality and documentation accuracy
• Respond to escalated incidents, coordinate with clients and emergency services, and complete detailed incident reports
• Train, coach, and evaluate rover officers on safety, procedures, customer service, and use of security technology
• Serve as primary contact for client representatives, addressing concerns and communicating service updates
• Review logs, reports, and alarm responses, identifying trends and recommending risk mitigation measures
• Ensure adherence to safety, regulatory, and company policies, including uniform, licensing, and conduct standards

Required Skills

• Security operations supervision
• Mobile patrol coordination
• Incident response and reporting
• Knowledge of security and safety protocols
• Use of security technology and GPS systems
• Client and customer service communication
• Staff training and coaching
• Report writing and documentation
• Risk assessment and mitigation
• Basic computer and incident management software