Private Partol Operations Manager ( PPOM

SUMMARY The Private Patrol Operations Manager (PPOM) oversees the day-to-day security operations of the company. This role ensures officers are properly scheduled, supervised, trained, and deployed in accordance with company SOPs, client post orders, and New Mexico RLD requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES (including, but not limited to the following) Daily oversight of security operations and officer performance

Scheduling, deployment, and coverage of all assigned posts

Ensuring officers maintain valid licenses, training, and certifications

Conducting site inspections and post audits

Reviewing reports, incidents, and use-of-force documentation

Serving as liaison between clients, officers, and the PPOImplementing corrective action and coaching when necessary

Assisting with hiring, onboarding, and training coordination EDUCATION/EXPIRIENCE/QUALIFICATIONS High School Diploma or GED required. Must be at least 21 years of age. Must hold a valid New Mexico Level I, II, III, & PPOM license Prior supervisory or management experience in security operations

Knowledge of NMRLD regulations and private patrol operations

Ability to manage personnel across multiple sites

Must maintain license, firearms qualification, and certifications in good standing

Must demonstrate competency and judgment in use-of-force decision-making

Must maintain license and certifications in good standing

Must pass background check and drug screening

Must maintain license in good standing

Must hold a valid Santa Clara Pueblo Gaming license (if applicable).Must hold a valid Drivers License.

Excellent customer service skills.

AUTHORITY & LIMITATIONS Authorized to enforce company policies and SOPsMay recommend disciplinary action; final decisions rest with the Private Patrol Operator (PPO) PHYSICAL DEMANDS / WORK ENVIRONMENT:

The Guard must frequently lift, assist and/or move up to approximately 25 pounds and occasionally up to 50 pounds. The Guard is required to sit, stand, and walk for long periods of time.

The Guard is regularly exposed to outside weather conditions. The noise level in the work environment is usually moderate. However, based on the assigned location/site, the noise level increases to loud. The Guard is exposed to secondhand cigarette smoke and could be exposed to stressful situations and irate individuals.

Employment Type:

Full Time
Bonus/Commission:
No