HGV Technician

Overview

We are seeking a skilled HGV Technician to join our dynamic team. The HGV Technician will be responsible for overseeing the safe and efficient operation of HGVs by performing routine maintenance, diagnosing mechanical issues, and making necessary repairs. This role involved working with range of heavy goods vehicles, ensuring they comply with all safety and regulatory standards. The role will also involve booking repairs, services and ordering and processing parts.

The ideal candidate will possess a strong mechanical background and be adept at working with various heavy goods vehicles. This role is essential for ensuring the reliability and safety of our fleet, and it requires a commitment to high-quality workmanship and customer service.

Maintain and repair fleet vehicles to meet current HGV and safety legislation:

• Perform routine maintenance tasks.
• Diagnose and repair mechanical, electrical and hydraulic issues on HGVs.
• Replace or repair faulty components, including engines, transmissions, and braking systems.

Inspections:

• Conduct regular inspections of vehicles to identify and fix potential safety issues.
• Ensure all vehicles comply with safety standards and regulations
• Use diagnostic tools and equipment to accurately identify vehicle issues.
• Interpret diagnostic codes and data to determine the best course of action for repairs.

Record Keeping

• Maintain detailed reports of all maintenance and repair work performed
• Document any parts used and time spent on each job

Compliance

• Ensure all work is performed in compliance with health and safety regulations.
• Keep up to date with changes in regulations and industry standards.

Customer Service

• Communicate effectively with customers and supervisors about vehicle issues and repair
• Provide excellent customer service, ensuring customer satisfaction with repair work.

Fleet Maintenance Coordination

• Schedule routine maintenance, inspections, and repairs for all fleet vehicles.
• Coordinate with technicians and service providers to ensure timely completion of maintenance tasks.
• Monitor service records and ensure compliance with preventive maintenance schedules.
• Prioritize maintenance needs based on vehicle usage, safety concerns, and operational requirements

Vehicle Diagnosis and Troubleshooting

• Assess vehicle issues reported by drivers and conduct initial diagnosis to determine the required repairs
• Communication vehicle diagnostics and repairs to relevant stakeholders
• Coordinate with Technicians to address complex or specialized repair needs

Documentation and Reporting

• Maintain accurate records of fleet maintenance activities, including service history, repairs and costs.
• Generate reports of fleet maintenance activities, including service history, repairs, and costs.
• Assist the Workshop Manager to analyse data to identify trends, areas for improvements and cost-saving opportunities.
• Maintain good working relationships with external service providers, including specialist automotive providers and parts suppliers.

Safety and Compliance

• Ensure fleet vehicles comply with regulatory requirements, including emissions standards, safety inspections and licensing.
• Implement and enforce safety protocols and procedures for vehicle operation and maintenance.

• A proven track record in vehicle maintenance and repair management
• 3 year’s experience in transport maintenance and a commercial vehicle workshop environment or similar role
• NVQ level 3 in HGV service and maintenance (preferred)
• IRTEC Qualification would be advantageous
• Industry-specific training and knowledge
• Ability to use your own initiative
• Highly organised and self-motivated
• Category C+E driving licence (with no more than 6 penalty points)

Monday-Friday, 6am-4pm

Full-time

• Free parking
• On-site parking
• Referral programme

Ferns Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities, including working with the prison service, and are opposed to discrimination on any grounds. All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.