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Customer Service Assistant
Job in
Essex, Baltimore City, Maryland, 21221, USA
Listed on 2026-02-21
Listing for:
HR GO Recruitment
Part Time, Seasonal/Temporary, Contract
position Listed on 2026-02-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service, Bilingual, Customer Success Mgr./ CSM -
Retail
Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
We are recruiting a customer service assistant with a minimum of 2 years customer service experience in retail or hospitality. You will be responsible for welcoming visitors, providing support in the visitor's food and picnic areas, and ensuring a smooth and enjoyable experience for all guests.
The business is open 7 days a week - flexibility to work across these days would be beneficial.
This is a fantastic PART TIME opportunity to work in a unique and inspiring environment, engaging with visitors while ensuring the smooth operation and security of a historic attraction.
This is a temporary assignment that starts in March and ends in November.
Duties- Greet and assist visitors, providing information
- Handle visitor inquiries
- Assist with ticketing, admissions, and retail sales at the gift shop or entrance area
- Monitor visitor flow and provide directions to ensure a smooth guest experience
- Conduct end-of-day security checks, ensuring all visitors have exited the premises.
- Assist with emergency procedures, including evacuations if required.
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