Family Support Practitioner
Listed on 2026-08-23
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Social Work
Family Advocacy & Support Services, Child Development/Support
- Location: South Essex (workplace-based with travel across South Essex)
- Hours: Part-time 18-21 hours per week, worked over 3 days (TBA)
- Contract: Fixed term until March 2028
City Family are recruiting a part time Family Support Practitioner (Based in Westcliff)
As a Family Support Practitioner you will provide specialist 121 support, group work and education to parents and carers.
Key Responsibilities- Be the lead facilitator on group-based programmes, parenting education, emotional support, and child
development. - Provide cover for the triage service (occasionally).
- Provide 121 support to parents/carers (including in their homes) across a range of City Family services across
Southend, Basildon and Castle Point. - Work with partners to tackle barriers faced by families and barriers in accessing appropriate services.
- Lead the planning of sessions for groups and education classes.
- Be familiar with the security procedures of venues (for example evacuation procedures and risk assessment)
and maintain a high level of safety during sessional delivery. - Keep updated on local service provision to best support families.
- Identify parents and/or children who may benefit from additional support and signpost as appropriate.
- Keep and maintain high-quality, accurate records and produce reports and impact statements as required.
- Be fully compliant with the GDPR.
- Comply with all organisational policies.
- Clear up after sessions and keep working spaces clean and tidy.
- Attend supervision, team meetings and training sessions.
The post-holder must be aware of and respect difference and ensure that children have equality of access to opportunities to grow, learn and develop. They must have an understanding of, and commitment to, equality of opportunity and anti‑racism issues.
What You'll NeedExperience:
- Sound understanding of safeguarding procedures.
- Proven experience in working with families, especially those facing disadvantage or vulnerability.
- Experience providing 121 support to families with children, or delivering evidence-based parenting
programmes to families. - Good understanding of the social, emotional and developmental needs of children.
- Experience of recording and monitoring data and retrieving information.
- Significant experience in facilitating and/or delivering group-based parenting programmes.
Knowledge and
Qualifications:
- Educated to degree level in a relevant field, or evidence of recent and continuing professional development in
relation to child development and/or family support practice. - Level 2 Safeguarding.
- Evident awareness of Early Help, Team Around the Child process and Children Social Care processes,
particularly across Essex, Southend and/or Thurrock. - Recent completion of a parenting course programme (for facilitating to parents/carers).
- Domestic abuse awareness certificate.
- Graded Care Profile 2 training
Skills and Abilities:
- Ability to work with parents and to encourage their involvement.
- Ability to work as part of a team and on own initiative.
- Good IT skills, including use of Microsoft Word, Office, internet and email.
- Commitment to continuing professional development.
- Ability to communicate with people from diverse backgrounds, and strong communication skills to remove any
barriers to access.
- Full, clean driving licence and access to a vehicle is essential.
- This role includes occasional evening and weekend work.
- 26 days annual leave (FTE)
- Birthday leave (FTE) (1 day)
- Pension scheme (3% employer contribution, 5% employee contribution)
- Supportive team environment
City Family CIC is committed to safeguarding and promoting the welfare of children and young people. It is a requirement of all staff that they share this commitment and follow the prescribed policy and procedure to continuously promote a culture of safeguarding across the whole organisation.
This post is exempt from the Rehabilitation of Offenders Act (1974) and does require a Disclosure and Barring Service check. Applicants must be prepared to disclose any convictions they may have and any orders which have been made against them.
City Family CIC | Socata House I 543-545 London Road I Westcliff On Sea I Essex I SS0 9LJ
Registered at Socata House I 543-545 London Road I Westcliff On Sea I Essex I SS0 9LJ
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