White Goods Engineer PAS

White Goods Engineer – Field Based – Essex CM/RM/SS/IG postcode area

Join Pacifica as a White Goods Engineer where you will perform fault diagnosis and repairs of domestic white goods—including washing machines, tumble dryers, dishwashers, refrigerators, and electric ovens—directly in customers' homes.

Responsibilities:

• Diagnose and repair at least four core domestic appliance types in customers' homes.
• Deliver excellent customer service during on‑site visits.
• Use intuitive software to manage your day, order parts and access job information.
• Maintain Pacifica's high standards in professionalism, reliability and safety.

Qualifications:

• Minimum 2 years' experience in the white goods repair sector in a field‑based capacity.
• Up to‑date working knowledge in fault diagnosis and repair of at least four of the following major appliances: washing machines, dishwashers, fridge/freezers, tumble dryers, electric ovens.
• Full UK manual driving licence (max 6 points).

Compensation & benefits:

• Competitive basic salary: £27,000 – £36,000 per annum (based on experience & skill set).
• Uncapped performance bonus – OTE up to £50,000+.
• £1,500 sign‑on bonus.
• Modern company van with fuel card and optional private use.
• Tools, uniform, PPE, and tablet provided.
• Ongoing training including manufacturer‑led and City & Guilds Assured courses.
• Up to 33 days' holiday including bank holidays.
• Company pension and Death in Service benefit (3× salary).
• Free Multi‑Appliance Protection (MAP) for your own home appliances.
• Daily parts delivery to a secure by‑box near your home.
• Monday to Friday working hours (approx. 9 am‑5 pm) with pre‑planned routes.
• Market‑leading job management software.