Field Service Technician

Technical field work, prestigious clients, and no weekend shifts. If you're a hands-on service engineer looking for a stable, well-supported role with a company that genuinely invests in its people, Scent Air is worth a closer look.

Up to £30,000 depending on experience , with potential for growth

• Private medical cover (after probationary period)
• Enhanced pension contributions
• Company van and PDA provided - van taken home each day
• Early starts, early finishes - structured routes, not reactive callouts

Scent Air has spent over 30 years helping the world's leading brands create memorable customer experiences through scent marketing. From five-star hotels and luxury retail to landmark corporate spaces, their fragrance systems are installed and maintained across 13+ countries. The UK team is growing, and engineering is at the heart of what they deliver.

You'll be the technical face of Scent Air across a defined patch covering east London, the east coast and up to Norwich. Day to day, you'll install, service, and maintain fragrance diffusion systems in some of the UK's most prestigious commercial locations - up to six site visits per day, managing your own schedule, and ensuring every system performs to the standard Scent Air's clients expect.

You'll report into the engineering team and have strong back-office support behind you.

• Install and commission fragrance diffusion systems across high-end commercial sites
• Service, maintain, and repair systems on a structured planned schedule
• Diagnose and resolve technical faults efficiently and to a high standard
• Complete accurate service records and job documentation after every visit
• Manage your van stock and ensure you carry the right parts and equipment for each day
• Represent Scent Air professionally in luxury hospitality, retail, and corporate environments

• Proven experience in a field service, service engineering, or mobile technical role
• Practical mechanical or electrical aptitude - comfortable diagnosing and fixing faults independently
• Valid manual UK driving licence
• Eligible to work in the UK without sponsorship

• Background in HVAC, refrigeration, vending, or similar installed equipment
• Experience with service management software or handheld PDA systems
• Previous work in client-sensitive or high-end environments

• Stability: 95% of work is pre-booked maintenance. No reactive on-call, no unexpected callouts.
• Flexibility:
  Early starts and early finishes are standard. No weekends. No nights. Home start every day.
• Kit:
  Company van and PDA provided. The van comes home with you.
• Wellbeing:
  Private medical cover after your probationary period.
• Financial:
  Enhanced pension contributions on top of your salary.

Location:

Field-based,
Harlow/Chelmsford area | Home start each day

Contract:

Permanent | Full-time

Territory:
East London, east coast and up to Norwich | Approx. 6 site visits per day

Hours:

Early starts, early finishes | No weekend work | No night shifts