Call Order Selector

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The Will Call Coordinator is responsible for providing excellent service to customers, sales, opco associates, and others who are picking up ordered food and non-food products via the location's service/will call area/window/desk. The position may report to the warehouse or sales department. Responsibilities include selecting product, palletizing product, organizing product by order, processing invoices, handling payment, and other related duties. The position interfaces with customers, associates and vendors and requires strong customer service and interpersonal skills, organization skills and the ability to manage multiple priorities.

The Will Call Coordinator functions as a team member within the warehouse department and performs all duties as assigned to meet business needs. Performs all duties in accordance with the Company's safety and work process policies and procedures.

• Accurately, timely and safely selects product from pick slots, palletizes product for orders, organizes product for pick up in assigned will call area, and keeps area organized, clean and free of clutter and debris.
• Provides administrative support including verbal/written communication, required paperwork and system data entry; completes all duties accurately and timely.
• Analyzes and interprets numerical data, performs basic math functions, ensures count accuracy, record count, and verifies quality and labeling of orders per shipping documents.
• Communicates with customers, vendors and company personnel in a positive and proactive manner.
• Understands the critical need for Food Safety and HACCP in all work activities, application, and documentation.
• Performs backup work for warehouse as needed, including receiving, let-downs, put-away, selection, sanitation, loading, etc.
• Performs other related duties as assigned.

• High School graduate or GED.
• 6‑12 months of order selection and/or warehouse related work experience operating a pallet jack and/or forklift.

21.00 hr.

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off and much more.
• Growth opportunities performing essential work to support America’s food distribution system.
• Safe and inclusive working environment, including a culture of rewards, recognition and respect.