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Replacement Services Specialist
Job in
Estero, Lee County, Florida, 33928, USA
Listed on 2026-02-20
Listing for:
Hertz
Full Time
position Listed on 2026-02-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Assist customers via phone to secure rental reservations and resolve customer service issues related to insurance replacement rentals;
Obtaining and documenting Body Shop repair statuses with efficiency, thoroughness, and accuracy;
Efficiently managing rentals, following insurance and fleet company guidelines, with the mindset of keeping the length of rental as low as possible;
Make initial customer contact via SMS text or outbound calls for assignments received from insurance or fleet companies;
Other duties as assigned
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