Patient Services Specialist

Job Details

Date Posted:

Location:

Estero Office, United States

Will handle most clerical duties associated with a medical clinic. The Patient Services Specialist (PSS) works across front office stations, learning and performing duties of all stations and assisting colleagues as needed. Demonstrated copywriting and editing skills, attention to detail, multitasking, and flexibility are essential. Performs other duties and projects as assigned.

High School Diploma / GED required.

• Experience in healthcare is highly preferred. Attention to detail and multitasking ability. Excellent interpersonal skills.
• Strong communication skills with a wide variety of personalities.

• Analysis & Critical Thinking:
  Must exercise independent judgment and strong problem solving, analysis, decision-making, planning, time management, and organizational skills.
• Interpersonal Effectiveness:
  Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material.
• Communication
  
  Skills:
  
  Good command of English. Effective oral, written, presentation skills.
• Customer Service & Organizational Awareness:
  Strong customer focus, ability to build engaging culture of quality and performance effectiveness, teamwork, and positive employee, physician and community relations.
• Self‑Management:
  Effectively manages own time, conflicting priorities, stress, and professional development. Self‑motivated and self‑starter with ability to work independently with limited supervision.
• Fast‑paced environment:
  Must work effectively in a multi‑site environment with competing priorities and stakeholders.
• Computer
  
  Skills:
  
  Proficiency in Microsoft Office:
  Word, Excel, PowerPoint, Outlook.

• Valid state Driver’s License required for travel to satellite offices and off‑site meetings.
• Travel: 26–50%.

• Remote:
  No.
• Standard Core Workdays/
  
  Hours:
  
  Monday to Friday 8:00 AM – 5:00 PM.

All offers of employment are contingent upon clear results of a thorough background screening. Background, drug, and nicotine tests are required. Medical marijuana cards are not recognized. FCS is a drug‑free workplace. All new hires receive vaccinations, including influenza.

Florida Cancer Specialists & Research Institute is committed to helping individuals with disabilities and ensuring equal opportunity. If an accommodation is required to submit a resume, contact FCS Recruitment (). FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status.